Operations Coordinator, Alpha – $90,000/year USD

Crossover; Santa Barbara (CA); On-site; USD 77,000 - 104,000; Full time

Job summary

Alpha is seeking an Operations Coordinator to manage campus operations on-site across safety, facilities, logistics, and communications. You will act as the primary point of contact for parents, students, and staff, ensuring timely responses and reliable information.

You will coordinate safety drills, device management, onboarding, and day-to-day tech administration, contributing to a safe, efficient campus experience for everyone.

Qualifications

• Bachelor's degree required, any field.
• 1+ year in office coordination, facilities support, or site operations.
• Comfort with basic tech troubleshooting and device management.

Responsibilities

• Act as central contact for parents, students and staff with clear communication.
• Oversee campus safety functions, access management, drills and notifications.
• Coordinate daily campus operations including attendance, facilities, transportation and office tasks.
• Onboard and orient new staff to campus routines.
• Manage student devices and campus technology on-site.

Skills

Strong communication

Tech troubleshooting

Campus operations ownership

Education

Bachelor's Degree in any field

Tools

Google Admin Console

Job description

LOCATION NOTE: This is an in-person role located at one of our campuses.

You ensure everything functions seamlessly. A well-run campus creates safety for students, focus for staff, and confidence among parents. This outcome requires someone to coordinate countless details daily - with precision, responsiveness, and intention.

Alpha is constructing one of the world's most ambitious educational models. We integrate demanding academics, technology-driven instruction, and elevated standards for both students and adults. This position ensures that the operational dimension of campus life meets the same standard we hold in our classrooms.

In this position, you manage the operational rhythm of the campus. Your scope includes community communication, campus safety, facilities and logistics coordination, and day-to-day technology administration. You might coordinate a safety drill in one hour, troubleshoot a device issue in the next, onboard a new team member, or respond to a parent inquiry. Your work extends beyond maintenance - you build trust and reliability.

This is a practical, on-site position for someone energized by dynamic settings, composed under pressure, and committed to maintaining a high standard of service. If you seek work where your actions directly influence student safety, staff performance, and family confidence, this role provides genuine ownership and measurable impact.

What You Will Be Doing

• Acting as a central point of contact for parents, students, and staff, delivering clear, prompt, and professional communication
• Overseeing campus safety functions, including access management, health response, emergency drills, record-keeping, and parent notification
• Coordinating daily campus operations including attendance tracking, facilities oversight, transportation logistics, and office management
• Facilitating onboarding and orientation for new staff to ensure seamless integration into campus routines
• Administering student devices and campus technology, serving as the on-site technology point person and Google Administrator

What You Won’t Be Doing

• Delivering classroom instruction or overseeing academic programming
• Mentoring Guides or contributing to curriculum design
• Operating in a limited, single-task administrative capacity
• Performing routine, desk-bound tasks with minimal variety
• Escalating issues without taking ownership or driving resolution

Operations Coordinator Key Responsibilities

Maintain smooth, secure, and effective campus operations that continuously enhance the experience and satisfaction of students, staff, and parents.

Basic Requirements

• Bachelor's Degree in any field
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role
• Comfort with basic technology troubleshooting, device management, and account administration
• Strong communication skills with the ability to engage parents, staff, students, and vendors professionally
• Demonstrated comfort building warm, trusted relationships with children and families in a visible on-campus role
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment
• Strong service orientation, emotional intelligence, and calm judgment under pressure
• Ability to manage multiple priorities while maintaining attention to detail
• Available to work in-person in one of our campuses: Greenwich, CT; Santa Barbara, CA; Malibu, CA; Boston, MA; Kirkland, WA; South Bay, CA; Santa Monica, CA - or willing to relocate
• Authorized to work in the United States without visa sponsorship

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It's for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time, W2 employee position with immediate access to benefits https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only. All roles are year-long positions. The compensation level for this role is $90,000 USD/year. The payment period is weekly. Consult https://www.crossover.com/help-and-faqs for more details on this topic.