School Operations Coordinator, Alpha - $75,000/year USD

Crossover; Dorado (PR); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Benefits on day one

Weekly pay

Job summary

Crossover is seeking a School Operations Coordinator for our Austin campus. You will ensure a secure, efficient campus environment, manage schedules, and support frontline technology and communications.

Role emphasizes operational excellence, clear standards, and measurable impact. Requires a Bachelor’s degree and 2+ years in education or service-heavy operations, with on-site work in the United States.

Qualifications

• Bachelor's degree in any discipline.
• 2+ years managing complex operations in education, event coordination, hospitality, or service-intensive settings.
• Composed under pressure; forward-thinking problem-solver.
• Proficient with basic IT troubleshooting and Google Workspace management.
• Precise, professional written and spoken communication.
• Authorized to work in the United States; able to work on-site in Austin, TX (visa sponsorship not available).

Responsibilities

• Manage the daily schedule with exactness so 2-Hour Learning blocks begin promptly and conclude effectively.
• Provide first-tier technology support and manage handoffs to IT when needed.
• Uphold a secure, well-ordered campus with drills, incident documentation, vendor management, and facility preparedness.
• Communicate clearly with students, families, and colleagues; resolve issues quickly and record outcomes.
• Enable campus events and space coordination to keep the site organized and ready.

Skills

IT troubleshooting

Google Workspace

Communication skills

Problem solving

Time management

Education

Bachelor's degree

Tools

Google Workspace

Job description

LOCATION NOTE: This is a full-time, on-site position based at our Austin campus.

If you spot disorder and immediately map a solution, this role will suit you well. Alpha serves students who accelerate quickly, seek intellectual challenge, and are ready for genuine responsibility. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework that enables students to advance with speed and confidence. We are looking for an operator who can transform a dynamic school day into an efficient, high-performing system—every transition, every handoff, every element executed correctly.

At our Austin location, you will be the engine that powers seamless operations: protecting time for concentrated learning, managing safe and orderly logistics, and removing barriers so Guides can mentor at their highest level. You will oversee facility workflows, frontline technology support, and community communications, building an environment where ambition is expected and independence is cultivated. If you value clear standards, decisive action, and measurable impact, this role is designed for you.

What You Will Be Doing

• Managing the daily schedule with exactness so 2-Hour Learning blocks begin promptly, remain undisturbed, and conclude effectively.
• Providing first-tier technology support (device configuration, basic diagnostics) and managing handoffs to IT when needed.
• Upholding a secure, well-ordered campus: emergency drills, incident documentation, vendor management, and facility preparedness.
• Communicating with clarity to students, families, and colleagues; resolving issues quickly and recording outcomes.
• Enabling campus events—orientation, programs, inventory and space coordination—so the site consistently feels organized and ready.

What You Won’t Be Doing

• Delivering academic instruction or designing curriculum; Guides handle student mentorship while you manage operational systems.
• Working in isolation; your role is front-facing and directly influences student outcomes and family confidence.
• Engaging in low-value tasks that do not enhance speed, safety, or learning quality.

School Operations Coordinator Key Responsibilities

Guarantee the campus environment remains secure, prepared, and conducive so that students and staff can concentrate on learning and development, not operational concerns.

Basic Requirements

• Bachelor's degree (any discipline)
• 2+ years managing complex operations in education, event coordination, hospitality, or another service-intensive setting.
• Composed under pressure; forward-thinking problem-solver capable of balancing competing demands without sacrificing precision.
• Proficient with basic IT troubleshooting and Google Workspace management.
• Precise, professional written and spoken communication that builds trust.
• Authorized to work in the United States; able to work on-site in Austin, TX (visa sponsorship not available).

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions. The compensation level for this role is $75,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5630-PR-COUNTRY-SchoolOperatio1.011