Site Administrator

Copa Health; Gilbert (AZ); On-site; USD 71,000 - 97,000; Full time

Benefits offered by this job

Health coverage

Dental and Vision coverage

Paid time off (PTO) up to 3 weeks

Wellness program

Tuition reimbursement

403(b) retirement plan with company 25

Employee assistance program

Life insurance

Disability coverage

Pet insurance

Job summary

Copa Health in Gilbert, AZ is seeking a Full-Time Site Administrator to lead the day-to-day operations of an outpatient Health Home clinic. You will ensure exceptional member care, regulatory compliance, and financial stewardship in partnership with the Clinical Director.

The role emphasizes workforce engagement, staff recruitment and mentoring, and alignment with Copa Health's mission and strategic priorities. A strong leader with healthcare operations experience is ideal.

Qualifications

• Bachelor's degree in Healthcare Administration, Behavioral Health, Public Administration or related field required.
• Master's degree in a related field preferred.
• Minimum of five (5) years of leadership experience in behavioral health, healthcare, or human services leading multidisciplinary teams.
• Experience managing operational performance, budgets, workforce planning, and regulatory compliance preferred.

Responsibilities

• Directs daily operations of the outpatient clinic to ensure efficient, high-quality service delivery.
• Oversees workflows to improve access, member experience, and clinic efficiency.
• Ensures clinic readiness and compliance with policies, licensing, accreditation, and payer requirements.
• Collaborates with organizational leadership to implement strategic initiatives and priorities.
• Provides leadership, coaching, mentoring, and supervision to multidisciplinary staff.
• Oversees recruitment, onboarding, scheduling, retention, performance management, and staff development.
• Conducts leadership and staff meetings to communicate priorities and performance expectations.
• Partners with HR on employee relations matters and workforce planning.

Skills

Leadership

Team management

Staff coaching/mentoring

Regulatory compliance

Budget management

Operations management

Education

Bachelor's in Healthcare Administration

Master's in related field

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting pay: 84k DOE

Who We’re looking for

We’re seeking a Full-Time Site Administrator to join our dynamic healthcare team.

The Site Administrator provides operational leadership for an assigned outpatient Health Home(s) and is responsible for ensuring exceptional member care, operational excellence, workforce engagement, regulatory compliance, and financial stewardship. In partnership with the Clinical Director, this position oversees the day-to-day operations of the clinic, ensuring services are delivered safely, efficiently, and in accordance with Copa Health's mission, strategic priorities, and regulatory requirements

Key Responsibilities

• Directs the daily operations of assigned outpatient clinic(s) to ensure efficient, high-quality service delivery.
• Oversees operational workflows to improve access, member experience, and clinic efficiency.
• Ensures clinic readiness and compliance with organizational policies, licensing requirements, accreditation standards, and payer requirements.
• Collaborates with organizational leadership to implement strategic initiatives and operational priorities.
• Provides leadership, coaching, mentoring, and supervision to multidisciplinary staff.
• Oversees recruitment, onboarding, scheduling, retention, performance management, employee development, and succession planning.
• Conducts regular leadership and staff meetings to communicate organizational priorities, operational updates, and performance expectations.
• Partners with People First (HR) on employee relations matters, performance improvement plans, corrective action, and workforce planning.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Behavioral Health, Social Work, Public Administration, or a related field required.
• Master's degree in a related field preferred.
• Minimum of five (5) years of progressively responsible leadership experience in behavioral health, healthcare, or human services leading multidisciplinary teams.
• Experience managing operational performance, budgets, workforce planning, and regulatory compliance preferred.

Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE. Sign on and retention incentives are subject to change.