Case Manager / Metro

Copa Health; Phoenix (AZ); On-site; USD 25,485 - 30,996; Full time

Job summary

Copa Health in Phoenix, Arizona is seeking a dedicated Case Manager to join our Integrated Care Team. In this crucial role, you'll assist individuals in managing chronic medical and psychiatric conditions, ensuring their recovery journey is supported and compassionate.

Key responsibilities include developing Integrated Service Plans, collaborating with various healthcare providers, and monitoring participant progress towards recovery goals. The ideal candidate will have a high school education and four years of experience in behavioral health or a bachelor's degree with related experience. We prefer bilingual candidates (English/Spanish).

Qualifications

• 4+ years of experience in behavioral health and SMI or 1 year with a Bachelor's degree.
• Valid AZ Driver's License and compliance with driving requirements.
• Bilingual preferred.

Responsibilities

• Engage and support service participants with the Integrated Care Team.
• Develop and manage Integrated Service Plans (ISPs).
• Coordinate care across healthcare providers.
• Monitor progress towards recovery and wellness goals.
• Support program needs with additional duties.

Skills

Behavioral Health Experience

Knowledge of SMI

Bilingual (English/Spanish)

Education

High School degree or Bachelor's degree in a related field

Job description

Calling All Behavioral Health Professionals/Case Managers Make a Difference. Grow Your Career. Thrive at Copa Health!

Starting Pay: $18.50–$22.50/hour

Who We’re Looking For

As a Case Manager on our Integrated Care Team, you’ll play a vital role in helping individuals manage chronic medical and psychiatric conditions while supporting their recovery journey.

You’ll collaborate closely with members, families, healthcare providers, and community partners to ensure care is coordinated, compassionate, and effective.

Key Responsibilities

• Collaborate with the Integrated Care Team to engage, educate, and support service participants
• Develop, manage, and maintain Integrated Service Plans (ISPs) within required timelines
• Participate in comprehensive assessments and ongoing care planning
• Coordinate care with behavioral health, medical, dental, and community providers
• Monitor progress and document outcomes related to recovery and wellness goals
• Ensure services align with ISP goals and regulatory requirements
• Support compliance and program needs through additional duties as assigned

Qualifications

• High School degree required, and minimum four (4) years of experience in behavioral health and SMI, or
• Bachelor's degree in a related field with one (1) year of related experience.
• AZ valid Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements.
• Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others
• Bilingual (English/Spanish) preferred.

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.