SIS Applications Consultant — Training & Support Leader

TrulyHired; Marysville (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

MPSERS participation

Paid annual leave

Health savings account and flexible-sp

Life insurance and disability coverage

Job summary

St. Clair County RESA is seeking a Student Information Systems (SIS) Application Consultant in Marysville, MI. The role focuses on consulting, technical support, and training for SIS software including PowerSchool and Skyward, plus Destiny by Follett for library management.

The position is non-union, at-will, 12-month, 37.5 hours/week with on-site work. Salary range is 40,000–50,000 USD, commensurate with qualifications and responsibilities.

Qualifications

• Bachelor's degree preferred.
• At least 2 years' experience in customer support.
• Knowledge of school business is highly valued.
• Experience with Windows, Microsoft Office, Google apps, browsers, and email systems required.
• PowerSchool, Skyward, Destiny experience desired; training provided.
• Capable of supporting customers with varying skill levels.
• Strong written and verbal communication skills.
• Valid Michigan driver’s license and reliable transportation.
• Ability to collaborate with coworkers, staff, school districts, and the public.
• Regular and predictable attendance required.

Responsibilities

• Provide daily technical support to customers via phone, email, and direct contact.
• Conduct customer training in web-based, in-person, and one-on-one formats.
• Prepare training materials, guides, and technical documentation.
• Demonstrate problem-solving and multitasking abilities.
• Perform QA testing and documentation for new applications and features.
• Be self-motivated and handle critical application tasks.
• Assist local districts with reports and reporting changes.
• Make independent decisions and provide backup support as directed by supervisor.

Education

Bachelor's degree

Tools

PowerSchool

Skyward

Destiny

Windows OS

Microsoft Office

Google Apps

Web browsers

Email systems

Job description

St. Clair County RESA is seeking a Student Information Systems (SIS) Application Consultant in Marysville, MI. The role focuses on consulting, technical support, and training for SIS software including PowerSchool and Skyward, plus Destiny by Follett for library management.

The position is non-union, at-will, 12-month, 37.5 hours/week with on-site work. Salary range is 40,000–50,000 USD, commensurate with qualifications and responsibilities.