Sinker EDM Apps Engineer - Demos, Troubleshooting & Training

MC Machinery Systems - USA; Elk Grove Village (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

MC Machinery Systems seeks an energetic Customer Applications Engineer for Sinker EDM in the United States. You will analyze customer processes, review programs, and optimize high power processing to deliver repeatable results on the shop floor.

Your role includes on-site and remote support, training, and collaboration with the sales and engineering teams. You should bring solid EDM applications knowledge, CNC programming skills, CAD/CAM familiarity, and strong communication abilities to train

Qualifications

• Extensive knowledge of EDM application engineering and industry standards.
• Strong ability to analyze customer issues and develop practical solutions.
• Excellent communication to train customers and coordinate with teams.

Responsibilities

• Independently analyze and resolve application-related issues to improve Sinker EDM performance.
• Respond promptly to customer reports and engage resources as needed.
• Provide remote diagnostics and troubleshooting via telephone.
• Identify opportunities that drive sales and demonstrate capabilities with test cuts.
• Deliver and design customer training on high power processing and machine use.

Skills

CNC programming

EDM applications

Communication skills

Tools

CAD/CAM

Windows OS

Job description

MC Machinery Systems seeks an energetic Customer Applications Engineer for Sinker EDM in the United States. You will analyze customer processes, review programs, and optimize high power processing to deliver repeatable results on the shop floor.

Your role includes on-site and remote support, training, and collaboration with the sales and engineering teams. You should bring solid EDM applications knowledge, CNC programming skills, CAD/CAM familiarity, and strong communication abilities to train