Simulation Operations Specialist

Appalachian State University; Boone (NC); On-site; USD 51,000 - 53,000; Full time

Job summary

Appalachian State University in Boone, NC, invites applications for a position in the Department of Nursing focused on simulation lab operations and technology support. The role includes maintaining clinical and simulation equipment, managing inventory, and collaborating with the Simulation Director.

You will train faculty and students, analyze usage data, and help develop protocols for learning lab operations while ensuring safety and compliance.

Qualifications

• Relevant degrees in CS/IT or equivalent experience in IT.
• Experience with simulation equipment and media software preferred.
• Ability to troubleshoot hardware and software issues and work with inventory.

Responsibilities

• Provide daily operation and maintenance for clinical and simulation equipment.
• Maintain lab inventory and coordinate with stakeholders.
• Train faculty to operate clinical equipment and simulators.
• Collect data on simulation usage and prepare reports.
• Support setup of labs for internal and external activities.

Skills

Troubleshooting hardware/software

MS Office

Communication skills

Simulation equipment knowledge

Anatomy & physiology

Inventory management

Health professions knowledge

Medical equipment operation

Universal precautions

Education

Two-year technical degree in CS/IT

Four-year degree in CS/IT

Tools

CAE Learning Space

B-Line

Job description

Department: Department of Nursing - 273300

Minimum Qualifications

Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role; or graduation from a four year college or university and one year experience in the information technology field related to the position's role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education.

Degrees must be received from appropriately accredited institutions.

License/Certification Required

Essential Job Functions

Job Duties & Responsibilities include:

• Providing daily operation, maintenance and upgrades for clinical and simulation equipment;
• Maintaining sim and lab inventory; requiring a high degree of autonomy and independent judgment;
• Excellent interpersonal skills to work with faculty, staff and students in simulation experiences;
• Developing, implementing and evaluating protocols and policies related to simulation and learning lab operations under the direction of and in collaboration with the Simulation Director;
• In collaboration with the Simulation Director, schedule regular site visits with external vendors for troubleshooting and regular equipment maintenance and updates.
• Maintain a current, complete, and accurate inventory of all clinical laboratory equipment and supplies.
• Assist with the regular purchasing and documentation of all simulation equipment and lab supplies, in collaboration with lab faculty and the Simulation Director.
• Facilitate training sessions to ensure that faculty members are knowledgeable to provide basic operation of all clinical equipment.
• Collect and analyze data related to simulation usage and evaluation.
• In collaboration with the Simulation Director, submit annual outcome and evaluation reports of lab utilization and activity.
• Operate both simulators and AV recording equipment during student learning and faculty training scenarios.
• Set up and maintain labs as needed by internal and external stakeholders.

Knowledge, Skills, & Abilities Required for this Position

• Ability to troubleshoot basic hardware/software issues
• Accomplished using Microsoft Office Suite and Adobe Media Products
• Excellent written and verbal communication skills
• Knowledge of and experience with patient simulation equipment and related multimedia equipment
• Familiarity with basic anatomy and physiology
• Ability to understand basic inventory and material storage procedures
• Knowledge of relevant health professions principles and practices
• Ability to safely operate common medical equipment and associated resources
• Understanding and application of universal precautions when working with biological materials

This position must have a knowledge base about the technology associated with simulation lab training. In addition, the position must have a broad understanding of the simulation lab technical systems, including computer hardware and software, LAN equipment and switching/signaling, networking, server-client relationships, A/V equipment. Support experience with high-fidelity human patient simulators and other simulation-related technology is especially important for this position.

Preferred Qualifications

• At least 1-year experience with health-related learning technology/simulation;
• Experience with video capture and learning management systems (LMS) software package (e.g., CAE Learning Space, B-Line);
• Experience in higher education;
• Relevant clinical experience and or/medical knowledge.

Work Schedule/Hours: Monday – Friday, 8:00am-5:00pm. There may be times when it is necessary to work beyond the normal work schedule, but this is very rarely.

Anticipated Hiring Range: $50,557 - $53,000

Closing Date: 09/06/2026

Appalachian State University is an affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.