Simulation Lab Ops & Tech Support Specialist

ECPI University LLC; North Charleston (SC); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Tuition scholarship

Medical/dental plans

PTO/holidays

401(k)

Job summary

ECPI University in North Charleston, SC is seeking a Simulation Operations Specialist to support the daily operation of the simulation lab, including manikin and AV system setup.

You will troubleshoot equipment, maintain inventory, train faculty, and coordinate purchases while ensuring lab spaces remain clean and ready for classes.

This role reports to the Manager of Simulation Operations and offers comprehensive benefits and opportunities within a student-focused, equal-opportunity environment.

Qualifications

• CHSOS certification is preferred.
• Excellent organizational and customer service skills.
• Effective professional communication (verbal, written).
• Works well in a team environment.
• Familiar with simulation products such as Laerdal or Gaumard.

Responsibilities

• Set up and operate simulation equipment, manikins, computers, and AV systems.
• Provide technical support to faculty and troubleshoot equipment issues.
• Maintain IT equipment, computers, manikins, AV equipment and software updates.
• Maintain and document all simulation equipment, software updates, and inventory.
• Effectively communicate with the Manager of Simulation Operations.
• Independently communicate with equipment vendors and IT support as needed.
• Assist in programming simulation scenarios and training faculty on manikin use.
• Stay current on best practices, manikin updates, issues and new products.
• Coordinate equipment purchases with Simulation Manager and Campus President.
• Support tours and special events as needed.
• Train faculty on manikin operations.
• Assist with ordering and maintaining lab supplies.
• Maintain the cleanliness of the lab spaces including simulators, equipment, and linens.
• Other duties as deemed necessary.

Skills

CHSOS

Organizational skills

Customer service

Communication skills

Teamwork

Equipment troubleshooting

Education

CHSOS certification

Tools

Laerdal

Gaumard

Job description

ECPI University in North Charleston, SC is seeking a Simulation Operations Specialist to support the daily operation of the simulation lab, including manikin and AV system setup.

You will troubleshoot equipment, maintain inventory, train faculty, and coordinate purchases while ensuring lab spaces remain clean and ready for classes.

This role reports to the Manager of Simulation Operations and offers comprehensive benefits and opportunities within a student-focused, equal-opportunity environment.