SILP Case Manager

MCHS Family of Services; Redford Charter Township (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

The SIL Case Manager at MCHS Family of Services provides professional-level service coordination and case management for youths living on campus as part of the SIL program. The role focuses on emotional support and helping clients structure finances and life goals within a structured program.

We seek individuals with 1–3 years in human services serving at-risk youth, who demonstrate crisis intervention and de-escalation skills, and who can document case notes and reports.

Qualifications

• Bachelor's degree in social work or related field.
• 1–3 years experience in human services with serious emotional disorder (SED) at-risk youth (16–19).
• Valid Michigan driver's license and driving record.
• Experience within community systems, referring and case management.
• Ability to maintain high productivity in a flexible environment.
• Crisis intervention and de-escalation skills.
• Knowledge of Motivational Interviewing and Trauma-Informed approaches.

Responsibilities

• Develop strategies for sustaining and growing program effectiveness.
• Build relationships with youth participants to understand personal experiences.
• Provide direction on ongoing program development, quality improvement, and evaluation.
• Apply core principles including Positive Youth Development and Trauma-Informed Care.
• Complete assessments and organize case notes, records, and summaries.
• Prepare written reports and present case materials at meetings and hearings.
• Travel locally and as required; perform other duties as assigned.

Skills

Crisis intervention

De-escalation

Motivational Interviewing

Trauma-Informed Care

Relationship building

Time management

Education

Bachelor's degree in social work or related field

Job description

I. JOB SUMMARY

The SIL Case Managerprovides professional-level service coordination and case management for youths living on campus as part of our SIL program. A case manager interacts with both individuals and families. They are to provide emotional support to clients, while helping them structure their finances and plan their life goals along a structured program. Compassion and empathy are a requirement of this position.

II. DUTIES & ESSENTIAL JOB FUNCTIONS

• Develop strategies for sustaining and growing effective programs.
• Build high-quality relationships with youth participants to understand personal experiences.
• Provide strategic direction relating to ongoing program development, quality improvement, and evaluation efforts.
• Implement core principles and evidence-based practices including, but not limited to: Positive Youth Development and Trauma Informed Care Complete developmentally appropriate assessment activities with youth as determined by program and youths needs.
• Connect to immediate and long-term resources in the community Organize and maintain case notes, assessments, case summaries, case records, and other related records.
• Responsible for compiling, organizing, and preparing written reports and other written documents.
• Responsible for presenting case materials at internal planning meetings, court hearings, foster care reviews, and other assigned meetings.
• Other duties as assigned.

III. Work Environment/ Remote Office Requirements

This position requires the ability to operate in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. Position Type/Expected Hours of Work: This is a full-time position. The schedule requires flexibility based on the availability of the clients served. Eligible for flex schedule. Non-essential during inclement weather. Travel: Travel is required and will include local as well as out-of-area travel.

IV. BASIC COMPETENCIES

• Education, Experience and Skills Required: Bachelors degree in social work or related field.
• 1 - 3 years of experience working in human services with serious emotional disorder (SED) at-risk youth males or females between the ages of 16 19 preferred.
• Maintain a valid Michigan drivers license and driving record that allows the operation of an agency vehicle.
• One years experience working within community systems, referring, case management.
• Proven ability to maintain high productivity while functioning in a flexible environment.
• Proven ability to apply crisis intervention and de-escalation skills.
• Proven ability to apply theories of the Motivational Interviewing and Trauma Informed approaches.

V. Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

VI. Other Information

MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Furthermore, this description is a summary of the responsibilities, duties, skills, experience abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS, or the employee may with or without notice, with or without reason terminate employment. MCHS reserves the right to modify job duties or job descriptions at any time.