Signature Spa Massage Therapist

Bluestargolf; La Quinta (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid Time Off

Paid holidays

401(k) plan

Job summary

The Massage Therapist at Trilogy® at La Quinta delivers a range of massage therapies, creating a healthy, stress-free experience for guests. Reporting to the Spa & Fitness Director, you will perform treatments from the services menu, maintain client notes, and uphold the BlueStar standards during shifts.

Candidates should have a valid massage license (LMT), strong customer service skills, and the ability to work evenings and weekends.

Qualifications

• High School diploma or equivalent preferred.
• One year previous customer service and massage experience preferred.
• Must complete state requirements (minimum hours of training) for certified therapist or licensed massage therapist (LMT).
• Must maintain all current licenses and certifications required on a state and local level.
• Participate in continuing education courses (CEU), if required by the state for license renewal and remain current on techniques.
• Computer literate.
• Ability to explain and promote treatments, services, and products to guests.
• Ability to speak and provide a massage at the same time; willingness to respond to client’s questions or concerns.
• Ability to write client notes, reports, and correspondence.
• Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Must be self-motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
• Must have good time management, organization, and follow-up skills.
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends, with limited travel required.
• Valid driver’s license is required.

Responsibilities

• Ensure the BlueStarExperience for members and guests by modeling and maintaining the standards set in the BlueStar 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies.
• Maintain a professional, confidential practitioner-client relationship; understand and use universal precautions and code of ethics when providing services.
• Assess client contraindications that may prevent a service from taking place andcustomize treatments based on client’s individual needs and/or physical limitations.
• Remain focused on client care during the session; engage in conversations related to the client’s interests and concerns.
• Practice health care protocol; report any incident or accident to the Assistant Spa & Fitness Director and/or Spa & Fitness Director.
• Perform all treatments on services’ menu, based on current certifications.
• Know all spa services offered and be able to suggest other beneficial spa treatments.
• Create and maintain client cards, services provided, and treatment notes, when appropriate.
• Maintain the highest level of product knowledge and ingredients; be able to explain ingredients and product benefits, and recommend products for home use with a minimum service to sales ratio of 25%.Inform Assistant Spa & Fitness Director of product needs.
• Maintain a clean and sanitized work environment; replace linens between appointments.Clean and disinfect all equipment daily and care for linens, according to protocol.
• Work assigned schedule; begin and end all treatments on time; ensure work areas are clean and set according to procedures.
• Attend all scheduled meetings and professional trainings, as requested.
• Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events, as requested.
• Other duties and responsibilities may be assigned.

Skills

Customer service

Massage techniques

LMT licensure

Ethics & confidentiality

Teamwork

Time management

Computer literacy

Education

High School diploma or equivalent

LMT certification/licensure

Job description

The Massage Therapist at Trilogy® at La Quinta delivers a range of massage therapies, creating a healthy, stress-free experience for guests. Reporting to the Spa & Fitness Director, you will perform treatments from the services menu, maintain client notes, and uphold the BlueStar standards during shifts.

Candidates should have a valid massage license (LMT), strong customer service skills, and the ability to work evenings and weekends.