Signature Events Assistant

The Trustees; Beverly (MA); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

Sick time 40 hours

Reciprocity program

Discounts on admission and merchandise

Job summary

The Trustees of Reservations in Beverly, MA is seeking a Seasonal Event Assistant to support Halloween on the Hill at Long Hill. You will assist with visitor services, retail, concessions, and safety during the event, which runs October 1–30, with varying weekday/weekend schedules.

Ideal candidates have excellent customer service, can stay calm under pressure, and show up on time for each shift. This on-site, non-exempt role offers seasonal hours from September through November and opportunities

Qualifications

• Excellent “people skills” to inspire, motivate, and work cooperatively with others.
• Retail or customer service experience is a plus.
• Proven ability to work independently and collaboratively as a team member.
• Ability to complete assigned tasks, meet deadlines, and manage multiple tasks.
• Strong commitment to The Trustees’ mission.
• Ability to work nights and weekends is required.
• Ability to drive and arrive on time for each shift.
• Other duties as assigned.

Responsibilities

• Support visitor services on event days, including retail, welcoming, check-in, concessions, parking, and safety monitoring.
• Provide exemplary external and internal customer service.
• Bring a fun spirit to the event.
• Support the Halloween on the Hill team to produce a successful event.

Skills

People skills

Customer service

Independence

Team collaboration

Time management

Flexibility

Punctuality

Safety awareness

Job description

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. TheTrustees’preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts.Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations toenjoy inperpetuity, and have helped protect more than50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org

Posting Information:

Salary/Hourly Rate:$17/hour - $19/hour

Hours per week:25

Job Classification:Seasonal, non-exempt

Job Type:Onsite

Duration:September - November

Location:Long Hill, Beverly, MA

WhatYou’llDo:

The Role:

Reporting to both the Property Director and Senior Regional EngagementManager, theSignatureEventAssistant, supports Long Hill’sevent, Halloween on the Hillin a variety of areas.The Event Assistanttasks may include providing retail support, welcoming people to the property, checking visitors in, selling concessions, parking, andmonitoringvisitorsafety.The event runs October1– October 30, Wednesday through Sundaysexcept forthefirst and second weeks of October, whenthe event isThursday through Sundaythen transitions to Wednesday – Sunday.During the last week of October,the eventrunsTuesday, October 27–Friday, October 30.The ideal candidate has excellent customerservicesskills,remainscalm under pressure, and arrives for each shift ina timelyfashion.If interested, thereis an opportunity to help with event setup in September and breakdown in Novemberforadditionalhours.

About Halloween on the Hill:

Over the pastfiveyears, Halloween on the Hill has become an extremely popular family friendly event bringing significant awareness and visitation to Long Hil.Nearly 2,000carved pumpkins are displayedcreativelythroughout thetrail,and the large-scale sets are an audience draw. A similar event takes place at Naumkeag in Stockbridge. This event brought in over 25,000peopletoLong Hill in 2026.

Specifically,you’ll:

• Support visitor services on the days of the events, including retail support, welcoming people to the property, checking visitors in, concessions,parking,and monitoring for safety.

• Provide exemplary external and internal customer service

• Bring a fun spirit

• Support theHalloween on the Hillteamto produce a successful event.

This is aseasonal, non-exempt positionreporting directly tothe Property Director and Senior Regional EngagementManager.

WhatYou’llNeed:

Skills and Experience:

• Excellent “people skills” toinspire, motivate, and work cooperatively and harmoniously with fellow employees, volunteers, committees, members, and the public.

• Retail orcustomer service experience a plus.

• Proven ability to work independently and collaboratively as a team member.

• Provenabilityto complete assigned tasks and projects, meetdeadlines,and manage multiple tasks.

• Strong commitment to the mission of The Trustees of Reservations.

• Abilityto work nights and weekends isrequired.

• Ability to drive and arrive on time for each shift

• Other duties as assigned.

Eligibility Criteria:

• The ability to work in all weather conditions

• Lift up to30 pounds

• Push and pull heavy objects

• Able to be on feet for 4 – 6 hours at a time

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.

• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]

• A satisfactory criminal background (CORI) check.

Questions? Contact our People team at [e-mail]

Your Benefits

• Sick time:40 hours

• Reciprocity:Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.

• Discounts:Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our storesand onstays at our inns.

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at [e-mail].