Signal Support Specialist

SGS Consulting; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

SGS Consulting in Washington, DC area is seeking an entry-level Technical Support Specialist to assist with radio programming, inventory management, and basic IT tasks.

You will organize shipping of radio kits, perform data entry in Excel/Word, and provide desk-side support. The role involves light lifting and climbing to access equipment, with training provided.

Qualifications

• Associates degree, technical certificate, or military training required or preferred.
• Minimum 2 years of technical work experience.
• Ability to lift up to 35 lbs and climb ladders to access equipment.

Responsibilities

• Programming of mobile and portable radios, and infrastructure (training provided).
• Organize and pack radio kits for shipment.
• Data entry into MS Excel and MS Word forms, including barcode scanning.
• Equipment handling: Unloading/loading pallets.
• Pick and pack radio system parts/kits per customer specifications.
• Inventory management: Assist with stock take and maintain subscriber inventory accuracy.
• Receiving & dispatching subscriber goods.
• PC Desktop Support/System Admin Level 1.

Skills

Basic communication concepts

RF/telecom networking

Computer hardware troubleshooting

Electronic level meters

Data entry & spreadsheet updates

Customer facing experience

Radio experience / PC help desk

Education

Associates Degree, Technical Certificate, or Military Training

2 years technical work experience

Physical ability to lift 20–50 lbs, climb ladders

Job description

Job Responsibilities

• Programming of mobile and portable radios, and infrastructure (training provided)
• Organize and pack radio kits for shipment
• Data entry into MS Excel and MS Word forms, including barcode scanning
• Equipment handling: Unloading/loading pallets
• Pick and pack radio system parts/kits per customer specifications
• Inventory management: Assist with stock take and maintain subscriber inventory accuracy
• Receiving & dispatching subscriber goods
• PC Desktop Support/System Admin Level 1

Skills

• Familiarity with basic communication concepts
• Basic understanding of RF, telecommunications, and computer networking
• General/intermediate knowledge of computer hardware and applications for troubleshooting
• Ability to use basic electronic level meters (DVM, Scope, Wattmeter)
• Must be able to login to computers, update info on a spreadsheet (Excel and/or google sheets) and/or updating data in the systems (home grown system) - must be able to follow instructions
• Customer facing experience
• Radio experience, PC help desk support, programming, test equipment, any networking experience

Education/Experience

• Associates Degree, Technical Certificate, or Military Training
• 2 years technical work experience
• 20 to 50 lbs - anything 35 lbs can be assisted liftClimbing: Ladders to elevated platforms or rooftop penthouse