Sign Language Interpreter Full Time

Purple Communications, Inc; Silver Spring (MD); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

36 hours guaranteed per week

Life & AD&D Insurance

Flexible scheduling

Short-Term Disability

Community work

Long-Term Disability

Paid Time Off

Pet Insurance

Paid Holidays

Employee Assistance

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

401(k) Match

Commuter Benefits

Health Club Reimbursement

Legal Plan

Massage Reimbursement

Education Reimbursement

Employer Life Insurance

Job summary

Purple Communications, Inc. is seeking a full-time Sign Language Interpreter to provide high-quality interpreting through video in a call center and on-site at client locations. Candidates must be fluent in American Sign Language and English, with knowledge of NAD-RID Code of Conduct.

This role offers a comprehensive benefits package and a guaranteed full-time schedule. Must pass a skills assessment and complete a 40-hour New Hire Training.

Qualifications

• Fluent ASL and spoken English language skills.
• Able to provide accurate interpretation.
• Good understanding of Deaf culture.
• NAD-RID Code of Professional Conduct adherence.
• Three to five years of interpreting experience preferred.
• State licensure or credentials as applicable.
• You must be 18 years or older to apply.

Responsibilities

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers.
• Support and model the company's mission and values.
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
• Be punctual and prepared for shifts, and interact professionally with colleagues and supervisors, with timely record keeping.
• Adhere to all policies and FCC regulations.
• Demonstrate ability to adapt quickly to new technologies and multi-task with video-based interpreting.
• Participate in trainings for Professional Development.
• Meet performance expectations with minimal supervision.
• Work effectively in a fast-paced, dynamic environment.
• Travel independently when required, with access to a vehicle and valid license.
• Demonstrate strong interpersonal skills in all settings.

Skills

ASL

Spoken English

Interpreting

Customer service

Job description

Sign Language Interpreter Full time

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Pay Range: $15.74-$65

(based on location, education, certifications, and interpreter specialties)

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family.

ZP Full-Time Interpreters Are Eligible For The Following

• Guaranteed 36 hours per week (potentially for up to 40 hours per week)
• Voluntary Life& AD&D Insurance
• Flexible scheduling
• Employer Paid Short-Term Disability
• Community work (when available)
• Employer Paid Long-Term Disability
• PTO (Paid Time Off)
• Pet Insurance
• Paid Holidays
• EAP (Employee Assistance Program)
• Medical, Dental, Vision Insurance
• FSA (Flexible Spending Accounts)
• 401(k) Retirement Savings Plan with Employer Match
• Commuter Benefits
• Health Club reimbursement
• Legal Plan
• Massage Reimbursement
• CEU, Professional Development & Tuition Reimbursement
• Employer Paid Life Insurance

Job Requirements

• Must be able to work 36 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties And Responsibilities Include The Following

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance
• Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred by not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Connect is an Equal Opportunity Employer.