Sign Language Interpreter Full Time

Purple Communications, Inc; Guaynabo (PR); On-site; USD 21,000 - 90,000; Full time

Benefits offered by this job

Guaranteed 36 hours/week

Health insurance

Paid holidays

PTO

401(k) retirement plan

Job summary

Purple Communications, Inc is seeking a full-time Sign Language Interpreter to deliver high-quality interpreting via video and onsite at customer locations. Fluency in American Sign Language and English is required, with adherence to NAD-RID Code of Conduct and strong interpreting skills.

The role involves a 36+ hour work week with various benefits. This position supports inclusive communications, requires reliable travel, and offers a comprehensive benefits package including healthcare and

Qualifications

• Fluent ASL and spoken English are required.
• Correct interpretation skills and cultural awareness are essential.
• Must adhere to NAD-RID Code of Professional Conduct.
• Experience in interpreting is preferred but not strictly required.

Responsibilities

• Provide effective video relay, video remote, and onsite interpreting.
• Deliver high quality professional interpreting services to customers.
• Maintain professional conduct and positive customer interactions at all times.
• Stay prepared, punctual, and adapt to changing schedules and technologies.

Skills

ASL interpretation

English proficiency

Customer service

Professional conduct

Education

Sign Language Interpreter Certification

Tools

Video relay technology

Video remote interpreting tools

Job description

Sign Language Interpreter Full time

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Sign Language Interpreter Full time

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Pay Range: $15.74-$65

(based on location, education, certifications, and interpreter specialties)

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family.

ZP Full-Time Interpreters Are Eligible For The Following

• Guaranteed 36 hours per week (potentially for up to 40 hours per week)
• Voluntary Life& AD&D Insurance
• Flexible scheduling
• Employer Paid Short-Term Disability
• Community work (when available)
• Employer Paid Long-Term Disability
• PTO (Paid Time Off)
• Pet Insurance
• Paid Holidays
• EAP (Employee Assistance Program)
• Medical, Dental, Vision Insurance
• FSA (Flexible Spending Accounts)
• 401(k) Retirement Savings Plan with Employer Match
• Commuter Benefits
• Health Club reimbursement
• Legal Plan
• Massage Reimbursement
• CEU, Professional Development & Tuition Reimbursement
• Employer Paid Life Insurance

Job Requirements

• Must be able to work 36 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties And Responsibilities Include The Following

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance
• Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred by not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

ZP Connect is an Equal Opportunity Employer.