SIGINT Operations Engineer — Field and Training Support

CACI; United States; On-site; USD 68,000 - 142,000; Full time

Job summary

CACI is seeking a SIGINT Operation Support Specialist to join our expanding Operations Support Team. You will assist military customers with hardware and software issues, train users on CACI software, and support system installations at ground sites.

The role requires active TS/SCI with polygraph, a BA/BS or equivalent plus 5+ years of experience, and intermediate Linux skills. Some travel (~25%) to customer sites and test events is expected.

Qualifications

• Active TS/SCI clearance with polygraph is required.
• BA/BS degree or equivalent experience plus 5+ years of related work experience.
• Experience with military SIGINT and ISR operations.
• DoD 8140 IAT Level 1 certification (CompTIA Network+) required.
• Intermediate Linux command-line skills.
• Ability to travel approximately 25% and work independently.

Responsibilities

• Provide technical and operational support to military customers for hardware and software issues.
• Train customers on CACI software via chat, phone, in-person sessions, or classroom.
• Support system installations on customer platforms and ground sites.
• Monitor, troubleshoot, configure, and train users on CACI products (APERTURE, POINTGUARD, GEOnet).
• Maintain readiness of deployed systems using scripts, tools, and Linux CLI.
• Troubleshoot end-to-end networking to keep tactical systems operational.
• Provide documentation, technical assistance, and mission planning support.
• Log and track software issues in JIRA and participate in bug-review meetings.
• Test new software builds before deployment; deliver reports to leadership.
• Provide after-hours support as needed; collaborate with developers, QA, security.

Skills

Clearance TS/SCI with polygraph

Linux command-line

Windows & Office

Strong communication

Travel ability

Education

BA/BS degree or equivalent experience

Tools

JIRA

Windows

Office

Job description

CACI is seeking a SIGINT Operation Support Specialist to join our expanding Operations Support Team. You will assist military customers with hardware and software issues, train users on CACI software, and support system installations at ground sites.

The role requires active TS/SCI with polygraph, a BA/BS or equivalent plus 5+ years of experience, and intermediate Linux skills. Some travel (~25%) to customer sites and test events is expected.