Shuttle Supervisor (Weekend)

Montclair; Montclair (NJ); On-site; USD 76,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Montclair State University seeks a Shuttle Supervisor to oversee transportation operations between Montclair and Bloomfield campuses and to supervise drivers on a daily basis.

You will coordinate schedules, monitor GPS, ensure safety procedures, and liaise with university staff to address questions or service requests. This role requires strong leadership, compliance knowledge, and flexibility to work varied shifts.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of three years of supervisory experience overseeing bus/shuttle operations.
• NJ driver's license with CDL Class A or B with passenger endorsement.
• Ability to read, write, speak and understand English to perform duties.
• Flexible to be assigned to any shift, overtime, and holidays.

Responsibilities

• Supervise transportation operations, plan work assignments and bus allocations.
• Dispatch drivers to routes, demand-response, and events.
• Monitor GPS to ensure on-time service.
• Coordinate safety procedures in compliance with DOT and university rules.
• Prepare payroll-related paperwork in Workday and coordinate with Fleet Services.
• Maintain communication with drivers and address delays or incidents.
• Collaborate with administrators and external agencies to meet service goals.

Skills

Supervisory experience

English proficiency

Shift flexibility

Coordination & liaison

Education

Bachelor’s degree

Tools

GPS systems

Workday

Microsoft Office

Job description

NJ SAME Applicants

This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references should also be sent to: [e-mail] and [e-mail]

For more information on the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email: [e-mail], or call CSC at: 833-691-0404.

In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (other than faculty who are exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants who have a concern with meeting this requirement should discuss with Human Resources if the position for which they have applied is eligible for an exemption from this requirement.

Job Description

Reporting to the Director of Transportation Services, the Shuttle Supervisor is responsible for field supervision of transportation operations and the daily execution of bus service between the Montclair and Bloomfield campuses. The Shuttle Supervisor is additionally responsible for direct oversight and evaluation of transportation drivers. The Supervisor also monitors personnel and equipment to assist in the coordination of service and schedules, ensures compliance with safety procedures and confers with customers or supervising personnel to address questions, problems, or requests for service or equipment.

Principal Duties And Responsibilities

• Supervise transportation work operations, plan work assignments and bus allocations to meet operational goals of the department.
• Monitor personnel to coordinate optimum utilization of service and schedules. Dispatch drivers to appropriate routes, demand-response, and special events.
• Supervises bus drivers in the field and monitors GPS systems so that passengers are transported according to schedule.
• Maintain communications with drivers throughout shift; managing telephone or radio reports regarding delays, equipment breakdowns, accidents, and other operating difficulties. Take necessary steps to resolve difficulties, coordinate replacement equipment or staff to restore service. Prepare appropriate paperwork when necessary.
• Assist and implement safety procedures in compliance with local, state and federal rules/regulations including Department of Transportation (DOT).
• Make temporary adjustments to schedules and routes as required to meet passenger demand.
• Ensure that drivers perform pre- and post-trip inspections and bring vehicles into garage for regular scheduled maintenance.
• Review, analyze, and interpret applicable federal and/or state laws and regulations affecting the unit.
• Ensure that drivers adhere to University Human Resources, DOT, FTA, and departmental requirements.
• Supervise and evaluate subordinate employee performance through the review of assigned work as well as through university-wide Performance Assessment Review.
• Establish and maintain liaison and cooperative working relationships with college administrators, faculty, staff, students, student organizations, government and private agencies, and/or the public to accomplish the objectives of the unit.
• Ensure that any accidents or other incidents are properly reported, notifying appropriate units such as University Police.
• Participate in the formation of policies and procedures.
• Assist in the development, evaluation and upgrading of safety programs.
• Coordinate and/or assist with orientation of new drivers.
• Assist in preparation of bi-weekly payroll in Workday.
• Participate in Drug and Alcohol testing as required by the University and applicable federal and/or state laws.
• Coordinate bus repairs with Fleet Services to ensure equipment is maintained and ready for service.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality customer service.
• Drive buses to cover demand when necessary and as directed.
• Supervise subordinates in a fair and equitable manner.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of three (3) years of supervisory experience overseeing bus, shuttle service or transportation operations.
• Driving privileges with good standing in the state of New Jersey with Commercial Driver’s License Class A or B with passenger endorsement.
• Ability to read, write, speak and understand English sufficiently to perform the duties of the position.
• Successful candidates must be flexible and available to be assigned to any shift, overtime, and holidays with adequate notice.

Preferred

• Familiarity with Microsoft Office.
• Ability to establish cooperative working relationships with offices or organizations that impact on or relate to work of Shuttle Services.
• NOTE: This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.

This position is designated as essential. The designation of essential requires employees at these 24/7 facilities to be present due to inclement weather situations. This position requires on campus work and is not a position that allows remote work.

Salary Range

R24: $76,286.63 - $111,856.03 NOTE: Salaries for internal candidates are determined by the New Jersey Civil Service Commission’s formula. Salaries for external candidates are determined up to step four, $86,957.45.

Salary Range $76,286.63-$86,957.45 Annually

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Department

TRANSPORTATION SERVICES

Position Type

Support

Contact Information

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email [e-mail].

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/