Shuttle Services Supervisor - Weekend Ops & Customer Excellence

Reimagined Parking; Lexington (KY); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Sick Time Off

Job summary

Reimagined Parking is seeking a Shuttle Assistant Manager to support UK Healthcare operations at 110 Transcript Ave. This role will oversee shuttle operations, staff supervision, safety, and client relations, with weekend shifts required.

Ideal candidates bring CDL/Non CDL shuttle driving experience, strong customer service and communication skills, and the ability to manage schedules and training under the Operations Manager.

Qualifications

• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Experience driving shuttles with CDL or Non CDL.
• Must be at least 18 years old.

Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

Skills

Customer service

Communication

Verbal communication

Shuttle driving

CDL/Non CDL experience

Age 18+

Tools

Microsoft Office Suite

Job description

Reimagined Parking is seeking a Shuttle Assistant Manager to support UK Healthcare operations at 110 Transcript Ave. This role will oversee shuttle operations, staff supervision, safety, and client relations, with weekend shifts required.

Ideal candidates bring CDL/Non CDL shuttle driving experience, strong customer service and communication skills, and the ability to manage schedules and training under the Operations Manager.