PT Overnight Weekend Supervisor

WallyPark; Essington (PA); On-site; USD 21,377 - 30,447; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Holidays, Vacation & Sick Time

Medical, Dental, Vision and 401(k) plan

Growth Opportunities

$500 Employee Referral Program

Professional Development

Job summary

WallyPark is looking for a dedicated supervisor to manage shifts and provide excellent customer service. The ideal candidate will oversee employees, ensuring performance expectations are met while fostering a safe work environment.

This full-time role requires a high school diploma or equivalent experience, strong communication skills, and the ability to support customers effectively. Benefits include a comprehensive package with vacation and medical options.

Qualifications

• Ability to pass a physical as required by regulations.
• Must possess appropriate licenses and have a good driving record.
• Must be 21 years or older.

Responsibilities

• Ensure employees meet performance expectations.
• Give instructions to subordinate employees.
• Ensure a safe and healthy work environment.
• Meet deadlines and approve work hours.
• Provide excellent customer service.
• Assist customers during checkout.

Skills

Excellent communication skills

Customer service experience

Leadership experience

Ability to read and analyze regulations

Teamwork ability

Education

High School Diploma or five years of shuttle driving experience

Tools

Two-way radios

Smartphone

Job description

Overview

WallyPark's success is built upon our "motto" exceeding customer expectations, every time. Providing our customers with a superior customer service experience and warm hospitality is the primary job function of every WallyPark employee. Each employee plays a specific role in ensuring our success.

We are looking for a supervisor who will be in charge of managing one of our working shifts on the weekends. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Read more about our company by visiting our website: https://www.wallypark.com/ You can officially apply for this job through our Careers page.

Full Time Employee Benefits:

• A Comprehensive Benefits Package with Company Training
• Paid Holidays, Vacation, & Sick Time
• Medical, Dental, Vision and 401(k) savings plan
• Professional Development
• Growth Opportunities
• $500 Employee Referral Program
• Pay rate $18.81/hr

Part Time Employee Benefits:

• Paid Holidays, Vacation, & Sick Time
• Professional Development
• Growth Opportunities
• $500 Employee Referral Program
• Pay rate $18.81/hr

Work Location:

• 1 Scott Way, Lester, PA 19029. Hiring Manager Contact #: 267-521-0354

Qualifications

Minimum Requirements

HS Diploma or five years of shuttle driving experience and must be at least 21 years of age

Reading: Average Level: Ability to read, analyze, and interpret, federal, state, and local transportation regulations as well as reports and procedures.

Communication: Must be able to read and speak the English language sufficiently (DOT Requirement)

Math: Average Level: Ability to add, subtract, divide and multiply.

Writing: Average Level: Ability to write statements/reports.

Technical Skill: Knowledge of all working functions of a shuttle bus, ADA lifts, wheelchair securement, GPS, video/audio camera, proper stowage, and securement of luggage

Customer Service Experience: Proper greeting of customers, proper etiquette with ADA passenger, proper handling of upset customers, promoting the company APP, benefits, and programs.

Physical: Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations.

Licenses & Endorsements: Must possess the appropriate license, endorsements and or medical certification to operate a shuttle bus. Have a good driving record. Must have excellent verbal communication skills. Must be able to work in a team environment.

Physical Demands

Drivers work in physically demanding environment. Lifting luggage, prolonged sitting and frequent standing are a normal part of the job. All drivers must be able to lift up to 50 pounds. Continuously requires vision, hearing and talking. Frequently requires standing, sitting, handling and foot controls. Occasionally requires fine dexterity, lifting, carrying, reaching, pushing/pulling, bending and twisting. Rarely requires, kneeling and climbing.

Machines, Tools, Equipment and Work Aids:

motor vehicle operation, two-way radios, smart phone.

Environmental Factors:

Exposure to noise and vibration and physical hazards. Seasonal exposure to extreme temperature and wetness and/or humidity

Non-Physical Demands

Occasionally requires emergency situations, irregular schedule/overtime, tedious or exacting work, and noisy/distracting environment.

*Hiring is contingent on passing Drug screening and background.*

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.

Responsibilities

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.
• Dispatching with our shuttle drivers.
• Greeting customers and informing them where to park.
• Assisting customers during the checkout process if help is needed.
• Supervisors will be required to drive shuttles periodically.
• Be flexible for operation needs and schedule (evenings and weekends)

*Supervisor will be responsible for the managing of operations/employees with shift flexibility.*