Shuttle Program Lead - Customer-Focused Transit Ops

Ace Parking; Seattle (WA); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday Pay

Discount Programs

Job summary

ACE Parking in Seattle is seeking a Shuttle Program Manager to lead passenger transport operations with a focus on safety, reliability, and outstanding guest service. You will coordinate routes, supervise drivers, and ensure on-time pickups and drop-offs in a fast-paced environment.

The role requires a CDL with passenger endorsement, a clean driving record, and strong communication skills. You should be comfortable working evenings, weekends, and holidays in a dynamic hospitality setting, while

Qualifications

• High school diploma or equivalent.
• 2+ years’ experience driving a commercial vehicle.
• CDL with passenger endorsement.
• Clean driving record and adherence to safety regulations.
• Excellent communication skills and a customer-oriented demeanor.
• Ability to handle stressful situations calmly and professionally.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Up-to-date medical certification.

Responsibilities

• Pick up and drop off passengers at designated locations.
• Arrive at each pick-up location in a timely manner.
• Safely operate shuttle vehicles following all traffic laws and company policies.
• Maintain records of vehicle maintenance, fuel consumption, and daily activities.
• Ensure the safety of passengers and cargo at all times.
• Maintain a safe and clean shuttle by performing daily inspections.
• Assist passengers with luggage, boarding, and exiting the shuttle.
• Adhere to traffic and safety regulations while driving.
• Keep track of daily routes and schedules.
• Monitor passenger capacity to optimize profitability.

Skills

Customer service

Communication

Accountability

Reliability

Education

High school diploma or equivalent

Job description

ACE Parking in Seattle is seeking a Shuttle Program Manager to lead passenger transport operations with a focus on safety, reliability, and outstanding guest service. You will coordinate routes, supervise drivers, and ensure on-time pickups and drop-offs in a fast-paced environment.

The role requires a CDL with passenger endorsement, a clean driving record, and strong communication skills. You should be comfortable working evenings, weekends, and holidays in a dynamic hospitality setting, while