Shuttle Operations Leader — Safe, Customer-Focused Transit

Ace Parking Inc.; Seattle, Northern (WA, KY); Hybrid; USD 54,000 - 56,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick leave

Holiday pay

Job summary

Ace Parking Inc. in Seattle is seeking a Shuttle Program Manager to oversee passenger transport between designated locations, ensuring safety and timely service. You will embody our values of accountability, communication, and exceptional service in daily operations.

The role requires 2+ years driving a commercial vehicle, CDL with passenger endorsement, and a strong customer‑facing mindset. Compensation is hourly with benefits and a commitment to inclusive culture.

Qualifications

• High school diploma or equivalent required.
• Valid CDL with passenger endorsement required.
• 2+ years of driving a commercial vehicle and clean driving record.
• Excellent communication and customer-service orientation.
• Ability to handle stressful situations and adapt to schedule changes.
• Up-to-date medical certification and reliability.

Responsibilities

• Pick up and drop off passengers at designated locations.
• Operate shuttle vehicles safely and in compliance with laws and company policies.
• Maintain records of vehicle maintenance, fuel, and daily activities.
• Ensure passenger safety and assist with luggage as needed.
• Coordinate with dispatchers and team to ensure efficient shuttle operation.

Skills

Customer service

Excellent communication

Safety consciousness

Accountability

Reliability

Flexibility

Education

High school diploma or equivalent

CDL with passenger endorsement

Job description

Ace Parking Inc. in Seattle is seeking a Shuttle Program Manager to oversee passenger transport between designated locations, ensuring safety and timely service. You will embody our values of accountability, communication, and exceptional service in daily operations.

The role requires 2+ years driving a commercial vehicle, CDL with passenger endorsement, and a strong customer‑facing mindset. Compensation is hourly with benefits and a commitment to inclusive culture.