Transportation Shuttle Supervisor

TransWest; Redmond (WA); On-site; USD 44,083 - 50,282; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Insurance

401k with matching

Annual pay raises

Holiday pay

Paid Time Off

Job summary

A transportation services company located in Redmond is seeking a Lead Shuttle Supervisor to oversee daily operations, supervise drivers, and manage fleet activities. The ideal candidate will have a strong leadership background, experience in fleet management, and a valid CDL license. This role offers a competitive hourly wage and a range of benefits including medical insurance and paid time off.

Qualifications

• Minimum 2+ years of experience in a Lead or Supervisory role.
• Experience with driving vehicles with a GVWR of 10,000 or greater.
• Must be at least 21 years old.

Responsibilities

• Supervise drivers and staff in the Shuttle Transportation Program.
• Ensure timely service initiation for all shuttle routes.
• Oversee fleet management and vehicle condition.

Skills

Leadership

Customer service

Fleet management

Microsoft Office Suite

Tools

CDL Class A, B or C License

DOT Medical Card

Job description

About TransWest

About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world’s leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for everyone we serve.

Compensation

• $32.00 - $36.50 / Hour
• Quarterly Safety Bonus Program

Benefits

• Medical, Dental, Vision & Life Insurance
• 401k with matching
• Annual pay raises
• Holiday pay
• Paid Time Off with increasing amounts based on your years of service

Responsibilities

• Provide front line supervision to drivers, program support staff, and additional staff assigned to the Shuttle Transportation Program, representing supervisory responsibility for 20+ employees.
• Ensure efficient pull-out of all shuttle routes at the beginning of each shift so that all shuttle service starts on time and can maintain efficient and safe service.
• Assign available vehicles to each route, ensure that all external signage is current, and drivers have necessary supplies and documentation paperwork.
• Work with the Operations Manager pertaining to fleet management and movement of assets.
• Oversee fleet of 20+ shuttle vehicles as well as support vehicles.
• Review fleet condition daily and assist in scheduling vehicles for repairs as determined by the Operations Manager.
• Ensure that the fleet is clean, working with the drivers to schedule and perform cleaning activities.
• Oversee ordering and procurement of equipment and supplies, ensuring that staff and daily operations have all equipment and supplies needed; ensure that Shuttles are stocked with required supplies, schedules, and other informational pieces at all times.
• Work with the Operations Manager to cover scheduled and unscheduled absences in the event a driver does not check in on time.
• Assist with data gathering or updating shuttle operations records as needed.
• Conduct on-the-road observations at various locations in the system, monitoring on-time performance, shuttle operations, customer service, safe driving principles and document/follow-up with any areas of concern.
• Assist in the investigation of workplace crashes/injuries and ensure adherence to safety standards and safe workplace practices.
• Other duties as assigned.

Requirements

• 2+ years of experience in a Lead or Supervisory role
• 2+ years of driving experience (shuttle, routed, or point-to-point transportation using a vehicle with a 10,000 GVWR or greater)
• Must have experience in using Microsoft Office Suite
• Must be at least 21 years of age
• Acceptable Motor Vehicle Record
• CDL Class A, B or C License
• Passenger Endorsement
• Current/Active DOT Medical Card

TransWest Culture

Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office.

Diversity, Equity, Inclusion, and Belonging

At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.