Shuttle Operations Lead - Weekend Shifts & Guest Experience

Reimagined-Parking

Lexington (KY)

On-site

USD 25,000 - 28,000

Full time

6 days ago

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Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Sick Time Off

Job summary

Reimagined-Parking is seeking a Shuttle Assistant Manager for UK Healthcare at 110 Transcript Ave. This full-time role requires weekend work, overseeing safe parking operations and staff performance while supporting the Operations Manager. CDL and Non-CDL shuttle experience is preferred.

Weekend availability and strong customer service are essential as you help maintain client relations and safety standards across shifts.

Qualifications

At least 18 years of age.
Excellent customer service and communication skills.
Ability to verbally communicate with guests.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Driving CDL & Non CDL shuttles.

Responsibilities

Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees. This may include but is not limited to operating CDL and Non CDL shuttles.
Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required.
Fill in to provide coverage for front line positions, as needed.
Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
Immediately respond to reports of accidents, incidents or safety concerns.
Communicate professionally at all times with guests, client, and teammates.