Shuttle Driver II-Transportation

Sycuan; El Cajon (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Sycuan Casino is seeking a Shuttle Driver II to transport guests and Team Members safely, delivering a dependable transportation experience across the resort in El Cajon, CA. The role requires a California CDL, a clean DMV record, and strong English communication.

You will greet riders, assist them on and off the shuttle, and maintain vehicle cleanliness and logs while operating in varied weather and busy environments. Safety and service are key to success in this role.

Qualifications

• CDL Class A/B with 15+ Passenger Endorsement and Air Brake Endorsement is required.
• DMV record must be in good standing.
• High School Diploma or GED is desirable.

Responsibilities

• Provides transportation to casino, resort, and tribal Team Members and guests by safely operating shuttle vehicles, following routes and traffic laws.
• Greets guests, answers questions, assists riders entering/exiting, and communicates over radio or in person.
• Keeps shuttle clean, completes logs, reports defects, and submits maintenance requests.
• Performs repeated entry/exit from shuttle, works in indoor/outdoor environments with weather exposure.
• Operates shuttle safely for extended periods in tight and high-traffic areas.

Skills

Guest service

English communication

Professionalism

Follow directions

Adaptability

Stamina

Lifting capability

Vehicle operation

Education

CDL Class A/B with endorsements (15+ passenger)

DMV record in good standing

High School Diploma or GED

Job description

Join our team as a Shuttle Driver II!

If you enjoy being on the move, connecting with people, and taking pride in providing a dependable and welcoming transportation experience, this is your opportunity to drive excellence every day.

Job Purpose:

Transports guests and Team Members to and from assigned destinations in a safe and timely manner.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides transportation to casino, resort, and tribal Team Members and guests by safely operating assigned shuttle vehicles, navigating through varying weather conditions, following designated routes, and adhering to traffic laws and safety protocols.


2. Delivers consistent guest service by greeting internal and external guests following Sycuan's Guest Service program in a friendly and courteous manner, answering questions, assisting passengers entering or exiting the shuttle, and communicating clearly over radio or in person.


3. Maintains shuttle cleanliness and operation by sweeping, cleaning, completing log entries, conducting basic visual inspections, reporting defects, and submitting maintenance requests to the Transportation Service Specialist.


4. Performs repeated entry and exit from shuttle vehicles throughout the shift and works in both indoor and outdoor environments with exposure to heat, cold, wind, rain, and vehicle exhaust as part of normal job duties.


5. Operates the shuttle safely for extended periods while seated and maneuvering in tight areas, including during peak traffic and high-noise environments.

Job Specifications:

Education and Experience:

Essential:

• California Class A or B Commercial Driver's License with 15+ Passenger Endorsement, Air Brake Endorsement and no weight restriction.


• DMV record in good standing

Desirable:

• Guest service experience


• High School Diploma or G.E.D.

Skills and Knowledge:

Essential:

• Ability to interact effectively with Team Members and guests


• Ability to communicate effectively in English


• Ability to maintain professionalism and composure in fast-paced or high-traffic environments


• Ability to follow verbal directions and written instructions


• Ability to accept and apply constructive feedback


• Ability to sit for extended periods while operating a shuttle


• Ability to stand, walk, bend, kneel, and reach when inspecting vehicles or assisting passengers


• Ability to lift, push, or pull up to 50 lbs (e.g., luggage, equipment, shuttle doors)


• Sufficient visual acuity to read instruments, gauges, and written materials, and adequate hearing to respond to radio communications, alarms, and spoken instructions

Desirable:

• Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None