Shuttle Driver- Full Time

Oliver Hotels & Resorts; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Oliver Hotels & Resorts in Tampa, FL seeks a professional driver to transport guests safely to destinations within the hotel and surrounding area. You will handle luggage with care and assist with loading and unloading as needed.

This role requires excellent interpersonal and communication skills, the ability to stay poised under pressure, and a neat, professional appearance. You will maintain vehicle cleanliness, follow safety protocols, and provide knowledgeable service about hotel amenities

Qualifications

• Must hold a valid driver’s license and evidence of insurability.
• Driving record acceptable per insurance guidelines.
• Excellent interpersonal and communication skills.
• Ability to stay poised under pressure and provide friendly service.
• Maintain professional appearance and conduct.

Responsibilities

• Transport guests safely to destinations as directed.
• Assist with loading and unloading luggage with care.
• Communicate with hotel team to ensure efficiency and satisfaction.
• Ensure vehicle safety and cleanliness daily.
• Record mileage and destinations accurately.
• Complete vehicle inspection reports per standards.
• Observe traffic laws and parking regulations.
• Provide knowledge of hotel services and local area to guests.
• Address guests’ questions and anticipate needs.

Job description

Description

Essential Duties and Responsibilities

• Transports guests safely to their specific destination
• Handles guests’ baggage with care and assists with loading and unloading baggage from the vehicle
• Communicates with team members to ensure operational efficiency and guest satisfaction
• Ensures vehicle meets safety and security protocol
• Inspects vehicle daily and corrects defects or issues
• Completes a vehicle inspection report in accordance with standards
• Services and maintains the vehicle in accordance with standards
• Records mileage and destinations
• Ensures all traffic laws are obeyed while operating and parking the vehicle
• Maintains both interior and exterior vehicle cleanliness
• Demonstrates a working knowledge of all services and facilities of the hotel and local area
• Attentively listens to guests and anticipates any additional needs or concerns
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Possession of valid driver’s license and evidence of insurability
• Driving record that is acceptable per our current insurance carrier guidelines
• Strong interpersonal and communication skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner