Shuttle Driver- Full Time

DoubleTree Tampa Rocky Point; Tampa (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

DoubleTree Tampa Rocky Point is seeking a guest services associate to warmly transport guests, assist with luggage, and coordinate with team members to ensure smooth service. You will help maintain vehicle safety, cleanliness, and daily reporting while delivering a high level of guest satisfaction in a fast-paced hotel environment.

Ideal candidates demonstrate strong interpersonal and communication skills, a professional demeanor, and the ability to handle stressful situations with composure,

Qualifications

• Possession of valid driver’s license and evidence of insurability.
• Driving record that is acceptable per our current insurance carrier guidelines.
• Strong interpersonal and communication skills.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Transports guests safely to their specific destination.
• Handles guests’ baggage with care and assists with loading and unloading baggage from the vehicle.
• Communicates with team members to ensure operational efficiency and guest satisfaction.
• Ensures vehicle meets safety and security protocol.
• Inspects vehicle daily and corrects defects or issues.
• Completes a vehicle inspection report in accordance with standards.
• Services and maintains the vehicle in accordance with standards.
• Records mileage and destinations.
• Ensures all traffic laws are obeyed while operating and parking the vehicle.
• Maintains both interior and exterior vehicle cleanliness.
• Demonstrates a working knowledge of all services and facilities of the hotel and local area.
• Attentively listens to guests and anticipates any additional needs or concerns.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal skills

Communication skills

Customer service

Safety awareness

Job description

Description

Essential Duties and Responsibilities

• Transports guests safely to their specific destination
• Handles guests’ baggage with care and assists with loading and unloading baggage from the vehicle
• Communicates with team members to ensure operational efficiency and guest satisfaction
• Ensures vehicle meets safety and security protocol
• Inspects vehicle daily and corrects defects or issues
• Completes a vehicle inspection report in accordance with standards
• Services and maintains the vehicle in accordance with standards
• Records mileage and destinations
• Ensures all traffic laws are obeyed while operating and parking the vehicle
• Maintains both interior and exterior vehicle cleanliness
• Demonstrates a working knowledge of all services and facilities of the hotel and local area
• Attentively listens to guests and anticipates any additional needs or concerns
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Possession of valid driver’s license and evidence of insurability
• Driving record that is acceptable per our current insurance carrier guidelines
• Strong interpersonal and communication skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner