Shuttle Driver-Courtyard Hotel Pittsburgh

Coury Hospitality; Coraopolis (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

Coury Hospitality's Courtyard Pittsburgh Corapolis is seeking a Shuttle Driver to transport guests safely and professionally, assist with luggage, and keep the shuttle clean and well-maintained. You will follow schedules, log mileage and inspections, and work closely with the Front Office to ensure seamless guest experiences.

Ideal candidates have a valid license and a good driving record, along with a friendly, service-oriented attitude.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver’s license with a driving record that meets requirements.
• Previous driving, shuttle transportation or hospitality experience is preferred but not required.
• Familiarity with the Pittsburgh and Coraopolis area is a plus.
• Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

• Provide safe, reliable, and timely transportation for hotel guests to designated destinations.
• Operate the hotel shuttle in accordance with traffic laws, safety regulations, and hotel procedures.
• Maintain a clean, organized shuttle vehicle at all times.
• Conduct routine vehicle inspections before and after trips and report maintenance needs promptly.
• Maintain accurate vehicle logs, mileage, trips, and required documentation.
• Follow shuttle schedules and communicate delays to Front Office.
• Assist guests with luggage and mobility needs when appropriate.
• Provide directions and information about the hotel and local attractions to guests.

Education

High school diploma or equivalent

Valid driver’s license with clean driving record

Experience in driving/shuttle transport or hospitality (preferred)

Familiarity with Pittsburgh and Coraopolis area

Bilingual English/Spanish (preferred)

Job description

The Courtyard Pittsburgh Corapolis is hiring for a Shuttle Driver.

You should join our team if you believe...

• That a warm welcome and safe transportation are essential parts of every great hotel experience.

• That every guest deserves to feel comfortable, valued, and cared for from the moment they arrive.

• That punctuality, professionalism, and reliability make a meaningful difference in a guest’s stay.

• That a friendly greeting and a helpful attitude can turn a simple ride into a memorable experience.

• That safety is always the priority when transporting guests and fellow Curators.

• That teamwork between the Shuttle Driver, Front Office, Maintenance, and hotel leadership keeps operations running smoothly.

• That every interaction is an opportunity to represent the hotel and create an unmatched experience.

• That hospitality extends beyond the hotel doors and continues wherever the guest needs to go.

You’re a great fit for this role if you love...

• Welcoming guests with a friendly, professional, and service-oriented attitude.

• Providing safe, reliable, and timely transportation for hotel guests to designated destinations.

• Operating the hotel shuttle in accordance with traffic laws, safety regulations, and hotel procedures.

• Maintaining a clean, organized, and presentable shuttle vehicle at all times.

• Conducting routine vehicle inspections before and after trips and reporting maintenance needs promptly.

• Ensuring the shuttle is fueled, properly maintained, and ready for scheduled transportation.

• Following established shuttle schedules while communicating delays or changes to the Front Office team.

• Assisting guests with luggage, packages, and other reasonable transportation-related needs when appropriate.

• Providing clear directions and helpful information about the hotel, local attractions, restaurants, and nearby businesses.

• Communicating courteously with guests and responding to questions or requests with a helpful attitude.

• Assisting guests with mobility needs and providing attentive service while following safe lifting and assistance practices.

• Monitoring vehicle cleanliness and reporting any damage, safety concerns, or unusual incidents.

• Maintaining accurate records of mileage, trips, vehicle inspections, and other required documentation.

• Following procedures for accidents, vehicle breakdowns, emergencies, and guest safety concerns.

• Protecting guest privacy and handling personal information professionally.

• Communicating effectively with the Front Office, hotel leadership, and other Curators to coordinate transportation needs.

• Supporting other hotel operations when needed, within the scope of the role and assigned responsibilities.

• Remaining calm, courteous, and solution-oriented when schedules change or guest needs require flexibility.

• Taking pride in every trip and understanding that the guest experience begins before they reach their destination.

We’re excited to have you join us because...

• You understand that safe, dependable transportation is an important part of the overall guest experience.

• You have a strong commitment to safety and consistently follow driving regulations and hotel procedures.

• You are dependable, punctual, and understand the importance of keeping transportation schedules.

• You enjoy interacting with people and making guests feel welcome and comfortable.

• You demonstrate sound judgment and remain calm in unexpected situations.

• You communicate clearly and professionally with guests, fellow Curators, and leaders.

• You take pride in keeping the shuttle clean, organized, and in good working condition.

• You are attentive to detail and recognize the importance of vehicle inspections and accurate documentation.

• You are flexible and willing to adjust to changing guest needs and business priorities.

• You understand the importance of discretion, guest privacy, and professional conduct.

• You can work independently while remaining connected to the hotel team.

• You bring a positive attitude, a strong work ethic, and a service-first mindset to every shift.

• You believe hospitality is about more than getting someone from one place to another—it is about making every guest feel welcome, safe, and cared for.

Education and Experience

• High school diploma or equivalent preferred.

• Previous driving, shuttle transportation, customer service, or hospitality experience preferred, but not required.

• Valid driver’s license with a driving record that meets company and insurance requirements.

• Ability to meet applicable requirements for operating a hotel shuttle and transporting passengers.

• Familiarity with the Pittsburgh and Coraopolis area, including local businesses, restaurants, attractions, and transportation routes, is a plus.

• Strong customer service and interpersonal communication skills.

• Ability to follow directions, established routes, schedules, and safety procedures.

• Ability to maintain accurate vehicle logs and complete required documentation.

• Ability to identify and report vehicle maintenance needs and potential safety concerns.

• Ability to communicate professionally with guests, Curators, and leaders.

• Ability to remain calm, courteous, and professional when handling guest concerns or unexpected delays.

• Basic knowledge of vehicle safety checks and routine vehicle care preferred.

• Ability to work flexible hours, including mornings, evenings, weekends, and holidays, based on business needs.

• Bilingual English/Spanish communication skills preferred, but not required.

Work Environment and Physical Requirements

• Ability to sit and operate a vehicle for extended periods throughout the shift.

• Ability to safely enter and exit the shuttle repeatedly.

• Ability to stand, walk, bend, reach, and move as needed to assist guests and maintain the vehicle.

• Ability to assist guests with luggage and transport-related items, including lifting, carrying, pushing, and pulling as needed.

• Ability to lift or move luggage and other items within the physical requirements of the position.

• Ability to assist guests with mobility needs in accordance with established safety procedures.

• Ability to perform routine vehicle inspections and maintain the cleanliness of the shuttle.

• Ability to work outdoors in varying weather conditions while assisting guests and performing vehicle-related tasks.

• Ability to safely operate a vehicle in varying traffic, weather, and road conditions.

• Ability to remain alert and attentive while driving and interacting with guests.

• Ability to work in a fast-paced hotel environment while maintaining professionalism, safety, and excellent service.

• Ability to comply with applicable driving, passenger safety, and company requirements at all times.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.