Shuttle Driver

Commonwealth Hotels; Florence (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

NEXT DAY PAY

Paid time off

Employee discounts

Training opportunities

Job summary

Commonwealth Hotels seeks a Full-Time Hotel Shuttle Van Driver to join our Cincinnati Airport South team. You will provide safe, timely shuttle service, assist with luggage, and greet guests with a friendly, informative approach.

Join a team that values guest satisfaction, punctuality, and professional presentation. We offer comprehensive benefits, 401(k) with company match, NEXT DAY PAY, and employee rewards. Weekend and holiday availability required.

Qualifications

• Must possess a valid driver’s license with appropriate class for vehicle.
• Demonstrated experience in guest-focused service.
• Strong time-management and organizational skills.
• Ability to work weekends and holidays as needed.

Responsibilities

• Provide a safe and timely shuttle service to guests between airport, hotel, and local points of interest.
• Assist with loading and unloading luggage as needed.
• Greet guests, provide information about hotel services, and address guest questions.
• Maintain shuttle vehicle cleanliness and perform basic inspections before/after trips.
• Coordinate with front desk for shuttle schedules and guest pickups; adapt to special requests.
• Promote hotel services and local area information to enhance guest experience.
• Ensure punctual pick-ups and drop-offs according to schedules.

Skills

Valid driver’s license

Guest service

Time management

Education

High school diploma

Job description

Join the Team at the Hampton Inn by Hilton Cincinnati Airport South!

Hampton Inn by Hilton Cincinnati Airport South is seeking a Hotel Shuttle Van Driver!

About Us:

Hampton Inn Cincinnati Airport South is home to the most experienced staff in the region, where hard work meets a fun and vibrant culture. We pride ourselves on creating a positive environment where our team enjoys making our guests happy every day. This dedication to excellence earned us the 2023 Commonwealth Hotels ' Hotel of the Year" award for Region 4. Conveniently located just off I-71/75, we’re close to shopping, dining, and St. Elizabeth Florence Hospital. Plus, with a free five-mile shuttle to Cincinnati/Northern Kentucky International Airport and downtown Cincinnati just 11 miles away, our location makes it easy for both guests and employees to enjoy the best the area has to offer. If you are looking to join a team that values experience, fosters a fun and supportive work environment, and is committed to excellence, we would love to have you on board.

Why This Role?

Working as a Full-Time Hotel Shuttle Van Driver at the Hampton Inn Cincinnati Airport South offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Transportation Services

• Provide a safe and timely shuttle service to guests, transporting them to airports, attractions, business centers, or other designated locations.
• Assist with loading and unloading luggage as needed.

Guest Interaction

• Greet guests warmly, provide information about the local area, and answer questions about hotel services and amenities.
• Address and resolve any guest concerns or special requests during transit.

Vehicle Maintenance

• Inspect the vehicle before and after each trip to ensure it is clean, well-maintained, and in good working condition.
• Report any mechanical issues or damage promptly and schedule regular maintenance or repairs.

Safety Compliance

• Follow all traffic laws and safety regulations to ensure passenger safety.
• Maintain a valid driver’s license and any required certifications (e.g., commercial driving license, if applicable).
• Log trip details, including mileage, destinations, and passenger counts.
• Keep records of maintenance schedules and fuel expenses if required.

Coordination with Hotel Staff

• Communicate with the front desk to coordinate shuttle schedules and guest pickups.
• Adapt to changes in guest schedules or special transportation requests.

Cleanliness and Presentation

• Ensure the shuttle vehicle is clean, organized, and stocked with any amenities (e.g., bottled water, brochures).
• Maintain a professional appearance and provide a friendly, welcoming experience for guests.
• Be prepared to handle emergencies or unexpected situations, such as accidents, vehicle breakdowns, or medical incidents, in a calm and professional manner.

Promoting the Hotel

• Act as a brand ambassador by promoting the hotel’s services and offerings during interactions with guests.
• Provide local insights and recommendations to enhance the guest experience.

Punctuality and Reliability

• Ensure timely pick-ups and drop-offs according to the schedule, avoiding unnecessary delays.

What We Are Looking for in a Full-Time Hotel Shuttle Van Driver includes:

• Must possess a valid driver’s license appropriate for the type of vehicle (e.g., Class C or CDL if driving larger vans or buses).’
• No recent traffic violations, accidents, or driving-related criminal offenses.
• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world‑class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.hilton.com/en/hotels/cvgsfhx-hampton-cincinnati-airport-south/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Cincinnati, Ohio!