Shuttle Driver

Commonwealth Hotels; Erlanger (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with company match

Flexible spending accounts

Paid vacation and personal days

Discounts on hotel stays

Job summary

Commonwealth Hotels is seeking a Full-Time Hotel Airport Shuttle Van Driver for the Courtyard by Marriott Cincinnati Airport in Erlanger, Kentucky. The role involves providing safe transportation services to guests as well as maintaining the shuttle vehicle.

The ideal candidate will possess a valid driver's license, a high school diploma, and showcase exceptional guest satisfaction skills. This position promises a supportive work environment with competitive benefits and opportunities for career growth.

Qualifications

• Must possess a valid driver’s license appropriate for the type of vehicle.
• No recent traffic violations, accidents, or driving-related criminal offenses.
• Demonstrated experience focused on guest satisfaction.

Responsibilities

• Provide safe and timely shuttle service to guests.
• Assist with luggage loading and unloading.
• Greet guests warmly and address concerns.

Skills

Guest satisfaction

Time management

Effective communication

Education

High school diploma or equivalent

Job description

About Us

Courtyard by Marriott Cincinnati Airport is home to the most experienced staff in the region, where hard work meets a fun and vibrant culture. Working at the Courtyard Cincinnati Airport offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team‑oriented work environment.

Why This Role?

Working as a Full‑Time Hotel Shuttle Van Driver at the Courtyard by Marriott Cincinnati Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities.

What’s In It for You?

• Medical, Dental, and Vision coverage
• 401(k) with company match
• Next‑day pay
• Flexible spending accounts
• Vacation, personal days, and holiday pay
• Hotel, food, and beverage discounts for personal travel
• Online training courses
• Employee Assistance Program, jury duty leave, bereavement leave, and more

Responsibilities for Full‑Time Hotel Airport Shuttle Van Driver

Transportation Services

• Provide a safe and timely shuttle service to guests, transporting them to airports, attractions, business centers, or other designated locations.
• Assist with loading and unloading luggage as needed.

Guest Interaction

• Greet guests warmly, provide information about the local area, and answer questions about hotel services and amenities.
• Address and resolve any guest concerns or special requests during transit.

Vehicle Maintenance

• Inspect the vehicle before and after each trip to ensure it is clean, well‑maintained, and in good working condition.
• Report any mechanical issues or damage promptly and schedule regular maintenance or repairs.

Safety Compliance

• Follow all traffic laws and safety regulations to ensure passenger safety.
• Maintain a valid driver’s license and any required certifications (e.g., commercial driving license, if applicable).
• Log trip details, including mileage, destinations, and passenger counts.
• Keep records of maintenance schedules and fuel expenses if required.

Coordination with Hotel Staff

• Communicate with the front desk to coordinate shuttle schedules and guest pickups.
• Adapt to changes in guest schedules or special transportation requests.

Cleanliness and Presentation

• Ensure the shuttle vehicle is clean, organized, and stocked with any amenities.
• Maintain a professional appearance and provide a friendly, welcoming experience for guests.
• Be prepared to handle emergencies or unexpected situations, such as accidents, vehicle breakdowns, or medical incidents, calmly and professionally.

Promoting the Hotel

• Act as a brand ambassador by promoting the hotel’s services and offerings during interactions with guests.
• Provide local insights and recommendations to enhance the guest experience.

Punctuality and Reliability

• Ensure timely pick‑ups and drop‑offs according to the schedule, avoiding unnecessary delays.

What We Are Looking for in a Full‑Time Hotel Airport Shuttle Van Driver

• Must possess a valid driver’s license appropriate for the type of vehicle
• No recent traffic violations, accidents, or driving‑related criminal offenses
• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction
• Exceptional ability to manage time effectively and stay organized in a fast‑paced environment
• Excellent skills for engaging with guests and collaborating with team members seamlessly

Applicants should have flexibility to work weekends and holidays.

Why Commonwealth Hotels?

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.