Shuttle Driver

Crescent Hotels and Resorts; Charlotte (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefit plan for eligible?

401K matching program

Flexible scheduling

Discounts with Crescent managed hotels

Job summary

Crescent Hotels & Resorts’ DoubleTree by Hilton South Charlotte Tyvola is seeking AM and PM Shuttle Drivers to join our Front Office team in Charlotte, NC.

As a Shuttle Driver you will assist guests with luggage, provide local drop-offs, and ensure a safe, courteous ride while upholding our service standards. We offer competitive wages, a strong benefits package, 401K matching, flexible scheduling, and employee travel discounts across Crescent managed properties in North America.

Qualifications

• Maintain a clean driving record as verified by a Motor Vehicle Report.
• Ability to communicate in English.
• Professional appearance and team player attitude.
• Willing to assist guests with luggage and hotel services.

Responsibilities

• Perform duties of Bellperson, including assisting guests with luggage, performing local pick-ups and drop-offs, assisting guests upon check-in and check-out, and checking luggage as needed.
• Drive the hotel van safely and maintain a positive guest experience.
• Collaborate with Front Office team to support guest needs.

Skills

Customer service

Driving

English

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

The DoubleTree by Hilton South Charlotte Tyvola is seeking AM and PM Shuttle Drivers.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day; we will celebrate you, and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best-in-class learning and development, or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

Here is what you will be doing each day:

Perform duties of Bellperson, including assisting guests with luggage, performing local pick-ups and drop-offs, assisting guests upon check-in and check-out, and checking luggage as needed. Does this sound like you?

Drivers must have no moving violations within the last three years . Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch in" and help co-workers with their job duties and be a team player. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events, and activities. Ability to drive the hotel van. Have an excellent driving record as verified by a Motor Vehicle Report. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. Ability to stand, walk and/or sit and continuously perform essential job functions. Perform tasks requiring bending, stooping, kneeling and/or walking.

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Qualifications

Behaviors

• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Enthusiastic: Shows intense and eager enjoyment and interest
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.