Shuttle Driver

DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park; Durham (NC); On-site; USD 17,908 - 24,796; Full time

Job summary

DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park is seeking a Shuttle Driver to transport guests between the hotel, the airport and local points of interest, ensuring a smooth arrival and departure experience.

You'll be responsible for safe driving, helping guests with luggage, maintaining the vehicle, and cooperating with front desk staff to deliver exceptional guest service.

Qualifications

• HS diploma or equivalent required.
• 2 years of driving experience with a valid license and minimal violations.
• CDL required for vans with more than 16 passenger capacity.

Responsibilities

• Drives hotel guests to hotel, airport, shopping center and other destinations and assists with luggage.
• Attends and participates in monthly front desk meetings.
• Inspects van to ensure proper operation and supplies are adequate.
• Explains van features such as radio, TV and phone operation.
• Offers information about hotel services, nearby attractions and points of interest.
• Parks guests in lobby, dining areas or other parts of property; delivers messages and runs errands.
• Maintains courtesy van by washing, cleaning, and fueling.
• Rises, lowers and ensures proper handling of the American flag.
• Keeps lobby clean and tidy (ashtrays, trash, seating areas, doors, floors, etc.).
• Maintains front porte-cochere by cleaning up oil leaks, snow, ice, and sidewalks.
• Other duties assigned by the Leader.

Skills

Customer service

Safe driving

Punctuality

Navigation

Education

HS Diploma or equivalent

CDL required for vans >16 passenger capacity

Job description

Friday - 3:45am - 12pm

The Shuttle Driver will shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Division DoubleTree Raleigh

Description

Punctuality is a MUST!!

Shift

Saturday: 3:45am - 3pm

Sunday: One or Two Sunday's a Month

Monday - 3:45am - 12pm

Friday - 3:45am - 12pm

The Shuttle Driver will shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Responsibilities

• Drives incoming/departing hotel guests to hotel, airport, shopping center and miscellaneous destinations and assists guests with luggage.
• Attends and participates in monthly front desk meetings.
• Inspects van to ensure that it is in order and that supplies are adequate.
• Explains features of van such as operation of radio, television, telephone, etc.
• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands.
• Maintains courtesy van consisting of washing, cleaning, and fueling.
• Raises, lowers, and ensures proper handling of American flag.
• Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
• Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
• Other duties assigned by the Leader.

Education and Experience

• HS Diploma or equivalent
• 2 years of driving experience. Valid motor vehicle license with minimal violations.

Licenses/Certifications

• CDL required for vans with more than 16 passenger capacity.

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.