Shuttle Driver

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 28,000 - 36,000; Part time

Job summary

WVU Medicine Berkeley Medical Centers is seeking a Shuttle Driver to greet and transport customers safely. You will operate a 15-passenger shuttle and provide excellent service while adhering to traffic laws.

Key duties include shuttle prep, communications with dispatch, incident reporting, route management, and operating the wheelchair lift. This role emphasizes reliability, customer care, and safe transport of passengers within the campus area.

Qualifications

• Valid Driver’s License required.
• High School Diploma or Equivalent preferred.
• Three years driving experience with a multi-passenger vehicle.

Responsibilities

• Prepares shuttle for the day’s run and checks fluids and operation before loading passengers.
• Follows traffic laws and uses handsfree phones when parked; dispatch calls via radio as needed.
• Reports accidents or incidents immediately to supervisor and notifies for issues.
• Maintains route discipline, loading/unloading guidance, and shift communications with drivers.
• Operates wheelchair lift on handicap shuttles and documents passenger counts at destinations.

Skills

Operate multiple vehicles

15-passenger shuttle

Excellent customer service

Education

High School Diploma or Equivalent

Job description

Meet, greet, and welcome customers of WVU Medicine while manning the shuttles. The shuttle drivers must have great customer service and driving skills when operating the shuttles.

Minimum Qualifications

• Valid Driver’s License.

Preferred Qualifications

• High School Diploma or Equivalent.

Experience

• Three (3) years driving experience driving a multiple passenger vehicle.

CORE JOB DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Prepares shuttle for the days run, checking fluid and operation of the shuttle prior to loading the first passenger of the day.
• Follows all traffic laws, posted speed limits and signals. Cell phone usage only permitted when the shuttle is parked. If calls must be made to a control center/dispatch, it must be done with handsfree calling connected to the vehicle, per law and policy.
• Report all accidents, incidents, or suspicious activity immediately to supervisor.
• If problematic situations arise, you are to contact your supervisor immediately.
• Follows the designated route and follow the guidelines when loading / unloading passengers. (i.e. 5 minutes, Full Shuttle or Another Shuttle Arrives)
• Maintains inside and out of shuttle during non-peak hours by the individual drivers of the shuttle.
• If the Shuttle develops mechanical issues, document the problem and notifies supervisor immediately.
• Communicates with other drivers upon leaving or arriving at a destination via radio.
• Updates documentation of passengers at all destinations.
• Reports any vehicle assist with other motorist or employees to Security Dispatcher immediately.
• Operates the wheelchair lift on handicap equipped Shuttles.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear in order to communicate with passengers regarding the Shuttle Services.
• Continuous sitting, within the shuttles from parking lot areas is required in order to transport passengers to retrieve vehicles / arrive to destinations.
• Evaluation by Occupational Medicine required upon hire or transfer to ensure medical fitness. Periodic evaluation after hire required. Any significant changes in health-status must be reported.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee may be exposed to all types of weather conditions.
• Employee exposed to all traffic conditions.

Skills And Abilities

• Ability to operate all types of automobiles and light trucks, both standard and automatic transmissions.
• Ability to drive a (15) passenger Shuttle.
• Excellent customer and people skills.

Additional Job Description

Scheduled Weekly Hours:

0

Exempt/Non-Exempt

Shift:

United States of America (Non-Exempt)

Company

BMC Berkeley Medical Center

Cost Center

608 BMC Security

Address

2500 Hospital Drive

Martinsburg

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.