Shuttle Driver

Paycom - ATS; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Paycom - ATS in Baltimore, MD is seeking a Shuttle Driver to transport guests to and from the hospital and surrounding areas. You will deliver friendly service, maintain logs, and perform vehicle inspections while upholding safety standards.

Requirements include a High School Diploma or GED with 3 years driving experience, a clean driving record, background/drug screening, and fluent English. Flexibility and HIPAA awareness are valued in this healthcare setting.

Qualifications

• High School Diploma or GED and 3 years of commercial driving experience.
• Must have a safe driving record and be legally authorized to work in the United States.
• Must pass background and drug screenings and immunization/health screening requirements.
• Fluent English (read, write and speak).
• Knowledge of operating passenger van motor vehicles and safe driving practices.
• Professionalism, strong communication and interpersonal skills.

Responsibilities

• Operates vehicles seating 16 or more people, including the driver.
• Provides timely shuttle service to customers and welcomes riders.
• Loads/unloads passengers at designated stops and ensures safety.
• Performs pre/post trip inspections and reports vehicle issues.
• Maintains vehicle appearance and logs; follows traffic laws.
• Maintains a clean work environment and delivers premier customer service.

Skills

Customer service

Communication

Interpersonal skills

Professionalism

Attention to detail

English fluency

Education

High School Diploma / GED

Tools

Van operation knowledge

Job description

Job Location: Baltimore, MD 21229, Salary Range: $18.50 Hourly, Job Shift: Day

The Shuttle Driver is responsible for transporting guests to and/from the hospital and local areas in a friendly, efficient, and courteous manner using safe driving practices. The Shuttle Driver is also responsible for maintaining the vehicle activity and maintenance logs.

Duties and Responsibilities

• Operates vehicles that seat 16 or more people (including the driver).
• Provides timely shuttle service to customers.
• Personally, welcomes customers boarding the shuttle.
• Stops at designated points to load and unload passengers.
• Advises passengers of rules and regulations when necessary.
• Conducts shuttle inspection to ensure customer and employee safety and brings any defect/damage to the attention of the supervisor.
• Performs pre/post trip vehicle inspections as required.
• Maintains the vehicle’s appearance and notify the manager if the vehicle requires servicing.
• Knows and follows all traffic laws, rules, regulations, and ordinances.
• Maintains a clean, neat work environment.
• Promotes good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help.
• Maintains appearance appropriate for providing best-in-class customer service in accordance with established guidelines.
• Provides excellent customer service in every interaction.
• Maintains safe, clean and neat work environment by following standards and procedures.
• Maintains strict confidentiality related to work information (in accordance with HIPAA).
• Performs other duties as assigned.

Qualification and Requirements

• High School Diploma/ GED and 3 years of commercial and professional driving experience.
• Must possess a safe driving record.
• Must be able to work legally in the United States.
• Must pass background and drug screenings.
• Able to speak, read, and write English fluently.
• Required to meet immunization or health screening requirements.
• Knowledge of how to operate various types of passenger van motor vehicles.
• Ability to demonstrate professionalism, with excellent communication and interpersonal skills.
• Passion for customer service and attention to detail.

Physical Requirements

• Willingness to work in the elements (heat, wind, snow, rain, etc.).
• Must be able to lift and/or move up to 50 pounds occasionally.
• Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distance.
• Working flexible schedules and extended hours are sometimes required.