Shuttle Driver

Kaizen Lab Inc.; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Kaizen Lab Inc. seeks a CDL Shuttle Driver to provide safe, on-time transport for residents along a local route. You will greet residents, assist with boarding, and ensure comfort and reliability.

The ideal candidate has a valid CDL with appropriate endorsement, a valid DOT medical certificate, a clean MVR, and 1–3 years of verifiable driving experience. Strong English communication and a resident-service mindset are essential.

Qualifications

• Valid CDL license with Class B or C as required for vehicle seating.
• DOT Medical Examiner’s Certificate must be valid.
• 1–3 years of verifiable commercial driving experience with a clean record.
• MVR clean with no major violations in past 3 years.
• Ability to lift up to 50 lbs and assist with loading groceries or packages.
• Ability to communicate clearly in English and assist residents.

Responsibilities

• Safely operate a shuttle bus or van along a local route following DOT rules and company safety guidelines.
• Greet residents, assist boarding/deboarding, and manage wheelchair lifts as needed.
• Follow fixed daily schedule to ensure reliable pick-ups and drop-offs.
• Perform pre-trip and post-trip inspections and report maintenance issues.
• Keep vehicle interior clean and fueled for next shift.
• Provide information about schedules and local transit connections; report incidents as required.

Skills

CDL driver

P endorsement

DOT compliance

Customer service

English communication

Job description

Job Summary

We are seeking a safe, reliable, and customer-oriented CDL Shuttle Driver to join our residential community transportation team. You will be responsible for providing comfortable, on-time shuttle services for our residents along a designated local route. The ideal candidate possesses excellent communication skills, a spotless driving record, and a genuine commitment to delivering exceptional resident services.

Essential Duties and Responsibilities

• Safe Vehicle Operation: Safely drive a commercial shuttle bus or passenger van along predetermined routes, adhering strictly to all local traffic laws, DOT regulations, and company safety guidelines.
• Passenger Assistance: Greet residents in a welcoming manner. Safely assist passengers with boarding and deboarding, which may include operating wheelchair lifts and securing mobility devices.
• Schedule Management: Follow a fixed daily schedule, monitoring traffic and weather conditions to ensure reliable and punctual pick-ups and drop-offs.
• Vehicle Maintenance & Inspections: Conduct thorough pre-trip and post-trip vehicle inspections (checking brakes, lights, fluid levels, and tires) and submit daily maintenance reports.
• Cleanliness and Upkeep: Maintain the cleanliness of the shuttle’s interior (sweeping, wiping down surfaces) and ensure the vehicle is fueled and ready for the next shift.
• Resident Relations: Assist residents with loading and unloading groceries, luggage, or packages, and provide information about shuttle schedules, local area amenities, or transit connections.
• Incident Reporting: Immediately report any mechanical issues, accidents, or passenger incidents to management and dispatch.

Qualifications and Requirements

• License Requirements: Valid Commercial Driver's License (CDL) – typically Class B or C, depending on vehicle seating capacity. A valid Passenger (P) endorsement is strongly preferred.
• Medical Certification: Must possess a valid, unexpired DOT Medical Examiner’s Certificate.
• Experience: Minimum of 1-3 years of verifiable commercial driving experience with a safe driving record.
• Driving Record: Clean Motor Vehicle Record (MVR) with no major moving violations, DUIs, or at-fault accidents within the past 3 years.
• Physical Demands: Ability to sit for extended periods, stand, bend, and occasionally lift/carry or push items up to 50 lbs (such as luggage or groceries).
• Communication Skills: Excellent verbal communication skills in English, with the ability to provide polite and helpful assistance to a diverse group of residents.
• Background Check: Must be able to pass a pre-employment background check, drug/alcohol screening.