Shuttle Dispatcher

ABM industries; Orlando (FL); On-site; USD 57,859,000 - 66,125,000; Full time

Job summary

ABM Industries in Orlando, FL is seeking a reliable Shuttle Dispatcher to schedule and dispatch shuttle teams to varied locations, ensuring timely movement of personnel per work orders. You will maintain clear communication with coworkers, shift coordinators and supervisors to address questions and coverage needs.

Bilingual English and Spanish is a plus; prior dispatching or multi-line receptionist experience is preferred.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.

Responsibilities

• Establish and maintain effective communication with co-workers, shift coordinators, supervisors, and managers.
• Schedule and dispatch resources to locations according to customer requests and work orders.
• Ensure timely and efficient movement of team members per schedules.
• Oversee all communications within assigned area(s).
• Record and maintain dispatch information and schedules.
• Coordinate with supervisors to address questions and coverage needs.
• Compile statistics and reports on work progress.
• Perform other duties as assigned.

Skills

Dispatching

Scheduling

Communication

Bilingual English/Spanish

Education

No high school diploma or GED required

Tools

None

Job description

Overview

Position Summary:

We are looking for a reliable and experienced Shuttle Dispatcher to schedule and dispatch shuttle services team members to various locations.

Pay : $21.75 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM

ABM Employee Benefits | Front Line Team Members | ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_Spanish_v2_9.5.24.pdf)

Responsibilities

• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.

Qualifications

Required Qualifications:

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.

Preferred Qualifications:

• Bilingual English and Spanish.
• One (1) year of prior multi-line reception experience or dispatching experience.
• Prior experience scheduling and dispatching employees.

REQNUMBER: 168352

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.