Shuttle Dispatch Supervisor — Lead Operations

reimaginedcareers; Anchorage (AK); On-site; USD 25,003 - 35,610; Full time

Job summary

Reimagined Parking at Anchorage International Airport is seeking a Shuttle Dispatcher Supervisor to oversee the daily operations of the dispatch team and ensure shuttle services operate safely, efficiently, and to client standards. You will supervise dispatchers and Dispatcher Leads, manage scheduling and communications with drivers, and support service delivery across the operation.

The role requires flexible shifts (primarily 5p-1a / 6p-2a), a valid driver’s license, and strong leadership.

Qualifications

• Experience in dispatch or transportation operations preferred.
• Strong leadership and communication skills.
• Valid driver’s license.
• Ability to work flexible shifts.

Responsibilities

• Monitoring performance, coaching team members, and maintaining service reliability, safety, and customer satisfaction.
• Resolving operational issues and ensuring accurate communication with drivers.
• Overseeing scheduling and workflow to meet service standards.
• Supporting strategic operations and contributing to a collaborative mission‑driven environment.

Skills

Leadership

Communication

Dispatch/Transportation Operations

Flexible shifts

Valid driver's license

Job description

Reimagined Parking at Anchorage International Airport is seeking a Shuttle Dispatcher Supervisor to oversee the daily operations of the dispatch team and ensure shuttle services operate safely, efficiently, and to client standards. You will supervise dispatchers and Dispatcher Leads, manage scheduling and communications with drivers, and support service delivery across the operation.

The role requires flexible shifts (primarily 5p-1a / 6p-2a), a valid driver’s license, and strong leadership.