Shuttle Dispatch & Scheduling Lead

SP+; Houston (TX); On-site; USD 19,286 - 27,552; Full time

Job summary

SP+ in Houston, TX is seeking a shuttle operations coordinator to support safe, on-time service through scheduling, driver coordination, and adherence to regulations.

You will schedule vehicles, ensure staff are in uniform, manage shifts, and maintain DOT Medical Card and DMV standards, while assisting customers and reporting incidents.

The role requires strong communication, knowledge of Hours of Service rules, and participation in driver meetings and training.

Qualifications

• High School degree or equivalent.
• Valid state driver’s license with current address and acceptable driving record.
• DOT Medical Card (Medical Examiner's Certificate) required.
• Availability to work varying shifts, including weekends and second/third shifts.
• Ability to read, write, speak and communicate in English.
• Ability to understand Hours of Service regulations and basic calculations.
• Maintain neat appearance and full uniform at all times.
• Physical ability to perform duties and use a phone or two-way radio.

Responsibilities

• Schedule vehicles and drivers for fixed route service and cover open shifts on short notice.
• Operate with knowledge of MS Word and Excel; use basic office equipment.
• Be at work on time, every scheduled day, in uniform.
• Carry a valid DOT Medical Card while on duty and maintain DMV record.
• Assist customers and employees; direct others to the Facility Manager when needed.
• Report accidents, safety hazards, or policy violations to the Facility Manager.
• Lead monthly driver meetings and training; know major streets and landmarks in service area.
• Assist Facility Managers with other duties as needed.

Skills

Scheduling

Driver management

Microsoft Word

Microsoft Excel

Communication

Education

High School Degree or equivalent

Tools

Phone and Fax

Office equipment

Job description

SP+ in Houston, TX is seeking a shuttle operations coordinator to support safe, on-time service through scheduling, driver coordination, and adherence to regulations.

You will schedule vehicles, ensure staff are in uniform, manage shifts, and maintain DOT Medical Card and DMV standards, while assisting customers and reporting incidents.

The role requires strong communication, knowledge of Hours of Service rules, and participation in driver meetings and training.