Shuttle Attendant

ABM US; Plano (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Benefits package

Veteran friendly employer

Job summary

ABM US is seeking a reliable Shuttle Attendant to ensure operations follow policies and provide excellent customer service by greeting and assisting passengers as they board and exit the shuttle. You will manage queues, communicate with drivers via radio, and help maintain organized waiting areas and passenger safety throughout transit.

The role involves guiding passengers, assisting with belongings, supporting boarding and emergency procedures, and reporting any incidents or maintenance needs

Qualifications

• Experience in customer-facing roles preferred.
• Ability to assist with boarding and escorting passengers.
• Maintain safety and order in shuttle operations.

Responsibilities

• Greet and assist passengers as they board and exit the shuttle.
• Manage staff queues and communicate with drivers via radio.
• Provide directions and walking routes to destinations.
• Assist with locating staff vehicles and ensuring passenger safety and comfort.
• Monitor passenger behavior and report incidents or maintenance needs.
• Maintain bus cleanliness and assist with emergency procedures.

Skills

Customer service

Passenger greeting

Queue management

Radio communication

Safety procedures

Education

High school diploma or equivalent

Job description

We are looking for a reliable and experienced Shuttle Attendant to ensure all facility operations follow policies and procedures. The Shuttle Attendant will provide excellent customer service by greeting and assisting passengers as they board and exit the shuttle bus. Manage staff queues, communicate with drivers via radio, and help maintain safe and organized parking and designated waiting areas. Provide directions, including walking routes to JPMC, assist with locating staff vehicles, and ensure passenger safety and comfort during transit. Monitor passenger behavior, assist with belongings as needed, support boarding and emergency procedures, maintain bus cleanliness, and promptly report incidents, emergencies, or maintenance concerns to supervisors.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members |

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.