Shuttle Attendant: Safe Transit & Guest Service

ABM US; Plano (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Benefits package

Veteran friendly employer

Job summary

ABM US is seeking a reliable Shuttle Attendant to ensure operations follow policies and provide excellent customer service by greeting and assisting passengers as they board and exit the shuttle. You will manage queues, communicate with drivers via radio, and help maintain organized waiting areas and passenger safety throughout transit.

The role involves guiding passengers, assisting with belongings, supporting boarding and emergency procedures, and reporting any incidents or maintenance needs

Qualifications

• Experience in customer-facing roles preferred.
• Ability to assist with boarding and escorting passengers.
• Maintain safety and order in shuttle operations.

Responsibilities

• Greet and assist passengers as they board and exit the shuttle.
• Manage staff queues and communicate with drivers via radio.
• Provide directions and walking routes to destinations.
• Assist with locating staff vehicles and ensuring passenger safety and comfort.
• Monitor passenger behavior and report incidents or maintenance needs.
• Maintain bus cleanliness and assist with emergency procedures.

Skills

Customer service

Passenger greeting

Queue management

Radio communication

Safety procedures

Education

High school diploma or equivalent

Job description

ABM US is seeking a reliable Shuttle Attendant to ensure operations follow policies and provide excellent customer service by greeting and assisting passengers as they board and exit the shuttle. You will manage queues, communicate with drivers via radio, and help maintain organized waiting areas and passenger safety throughout transit.

The role involves guiding passengers, assisting with belongings, supporting boarding and emergency procedures, and reporting any incidents or maintenance needs