Showroom Support Specialist - Commission & Discounts

Warners' Stellian Appliance Co. Inc.; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sick Time

Competitive compensation

Commission on sales

Employee discounts

Social events

Job summary

Warners' Stellian Appliance Co. Inc. in West Des Moines is seeking a Showroom Support Specialist to greet customers at the front desk, identify their needs, and route them to the right sales associate.

You will handle phone inquiries, balance cash and card transactions, and look up customer records in NetSuite. This role supports in-store and over-the-phone service, with commissions on sales and employee discounts.

Qualifications

• Great communication and customer service skills.
• Reliability and organizational skills.
• Ability to read, write, understand, and communicate in English.

Responsibilities

• Greet customers at the front desk and determine the purpose of their visit.
• Notify the appropriate sales associate when assistance is needed.
• Efficiently determine the nature of phone calls and direct accordingly.
• Balance cash and credit card accounts.
• Look up customer records using NetSuite software.

Skills

Communication

Customer service

Reliability

Computer skills

Attention to detail

English proficiency

Pre-employment background check

Tools

NetSuite

Job description

Warners' Stellian Appliance Co. Inc. in West Des Moines is seeking a Showroom Support Specialist to greet customers at the front desk, identify their needs, and route them to the right sales associate.

You will handle phone inquiries, balance cash and card transactions, and look up customer records in NetSuite. This role supports in-store and over-the-phone service, with commissions on sales and employee discounts.