Showroom Sales & Customer Experience Specialist

Cogent Analytics; Des Moines (IA); On-site; USD 30,307 - 34,440; Full time

Job summary

A professional consulting firm in Des Moines is seeking a Showroom & Sales Support Specialist to enhance customer interactions and maintain an organized showroom. Ideal candidates should have over 2 years of experience in customer service or sales support, excellent communication skills, and proficiency in basic office software. This full-time role involves greeting and assisting customers, managing paperwork, and ensuring inventory is current and stocked.

Qualifications

• 2+ years of customer service, sales support, or administrative experience.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with basic office software (Microsoft Office, email, scanning) and ability to learn industry-specific systems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Greet and assist walk-in showroom customers, guiding them through product selections and preparing quotes.
• Perform Inside Sales role by answering incoming phone calls and providing project quotes.
• File quotes and invoices accurately and promptly.
• Keep the showroom sample area stocked and organized.
• Compile and submit weekly reports detailing job totals and showroom traffic.

Job description

A professional consulting firm in Des Moines is seeking a Showroom & Sales Support Specialist to enhance customer interactions and maintain an organized showroom. Ideal candidates should have over 2 years of experience in customer service or sales support, excellent communication skills, and proficiency in basic office software. This full-time role involves greeting and assisting customers, managing paperwork, and ensuring inventory is current and stocked.