Part Time Administrative Assistant (Mid-day)

Warners' Stellian Appliance Co. Inc.; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sick Time

Competitive compensation

Commission on sales

Employee discounts

Social events

Job summary

Warners' Stellian Appliance Co. Inc. in West Des Moines is seeking a Showroom Support Specialist to greet customers at the front desk, identify their needs, and route them to the right sales associate.

You will handle phone inquiries, balance cash and card transactions, and look up customer records in NetSuite. This role supports in-store and over-the-phone service, with commissions on sales and employee discounts.

Qualifications

• Great communication and customer service skills.
• Reliability and organizational skills.
• Ability to read, write, understand, and communicate in English.

Responsibilities

• Greet customers at the front desk and determine the purpose of their visit.
• Notify the appropriate sales associate when assistance is needed.
• Efficiently determine the nature of phone calls and direct accordingly.
• Balance cash and credit card accounts.
• Look up customer records using NetSuite software.

Skills

Communication

Customer service

Reliability

Computer skills

Attention to detail

English proficiency

Pre-employment background check

Tools

NetSuite

Job description

Our Showroom Support Specialists are a critical part of our team and provide excellent service to our customers in the store and on the phone, and earn commissions in addition to hourly pay plus you get discounts on appliances!

As a Showroom Support Specialist, You Will

• Greet customers at the front desk as they enter the store; determine the purpose of their visit
• Notify the appropriate sales associate when a customer needs assistance
• Efficiently determine the nature of phone calls to appropriately direct each call
• Balance cash and credit card accounts
• Look up customer records using NetSuite software

Hours

Monday, Tuesdays, Fridays (11:00am-5:00pm)

What's in it for you?

Benefits

• Sick Time (1 hour of Sick Time for every 30 hours worked)
• Competitive compensation
• Commission on sales
• Employee discounts
• Social events throughout the year

Qualifications You’ll Need

• Great communication and customer service skills
• Reliability
• Good computer skills
• Attention to detail and organizational skills
• Ability to read, write, understand, and communicate in English
• Successful completion of pre-employment criminal background check and drug test

Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, call us at 651-222-0011.

Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.