Showroom Sales Lead - Fitness Tech & Client Experience

tonal; Bellevue (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Tonal is seeking a Showroom Sales Supervisor for our Bellevue Square location. You will lead the showroom floor, collaborate with Sales Specialists, and ensure an exceptional client experience.

If you’re passionate about fitness and delivering top-tier service, Tonal is the place for you. You will drive sales, mentor staff, and manage demonstrations, inventory, and client engagement while upholding Tonal’s standards for product knowledge and showroom operations.

Qualifications

• 2+ years of sales experience in retail, fitness, service or hospitality
• Ability to deliver great client experiences that build loyalty and deliver measurable sales results
• Strong verbal and written communication skills
• Flexibility to adapt quickly to business needs and changes in strategies, problem-solving skills
• You're organized and accountable by following through on the next steps
• Flexibility to work a standard retail schedule, including evenings, weekends, and holidays
• Minimum of 18 years of age

Responsibilities

• Develop a deep knowledge and understanding of Tonal's product, technology, and brand image
• Lead Tonal demonstrations, calibrations, and workouts with scheduled and walk-in clients
• Drive conversations to understand each client's fitness goals and educate how Tonal supports their journey
• Deliver on and exceed sales goals
• Maximize sales through exceptional client relationships and in-store service
• Maintain client information using Tonal sales systems (Salesforce)
• Conduct phone and/or email outreach to new clients for updates and follow-ups
• Maintain an organized and clean showroom floor
• Provide direction to Sales Specialists for efficient floor operations and client service
• Train Sales Specialists on product knowledge and showroom procedures
• Perform opening and closing procedures
• Foster teamwork and lead by example in sales and service
• Unpack boxes for inventory as required (5–30 lbs)

Skills

Sales experience

Client service

Communication

Tools

Salesforce

Google Suite

Job description

Tonal is seeking a Showroom Sales Supervisor for our Bellevue Square location. You will lead the showroom floor, collaborate with Sales Specialists, and ensure an exceptional client experience.

If you’re passionate about fitness and delivering top-tier service, Tonal is the place for you. You will drive sales, mentor staff, and manage demonstrations, inventory, and client engagement while upholding Tonal’s standards for product knowledge and showroom operations.