Showroom Sales & Customer Experience Lead

Gypsum Management and Supply; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays & Vacation

Employee Stock Purchase Program

Wellness Benefits

Job summary

Gypsum Management and Supply in Jacksonville, FL is seeking an Assistant Showroom Manager to handle walk-in and phone customers, manage counter sales, and input orders into our system. This role focuses on delivering excellent service and merchandising.

The ideal candidate has at least three years of sales experience, familiarity with purchasing and inventory, and the ability to work as part of a team. Bilingual English/Spanish is preferred; a bachelor's degree is a plus.

Qualifications

• Minimum of three years of successful sales experience.
• Bachelor’s degree preferred.
• Experience in construction materials is strongly preferred.
• Bilingual in English and Spanish is a plus.
• Ability to learn the company distribution system to enter orders.

Responsibilities

• Oversee the process of taking orders at the sales counter and over the phone
• Build relationships with customers
• Ability to learn company distribution system to enter orders
• Develop product knowledge to assess needs and recommend solutions to customer needs
• Seek out new products or strategies to grow showroom sales
• Assist in maintaining, organizing, and replenishing merchandise in store
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness
• Assist with inventory and quoting jobs to customers
• Manage customer pick-up process and experience
• Understand profit margins and create opportunities to increase sales through margin improvements or upselling additional or related products

Skills

Sales Experience

Purchasing & Inventory

Customer Relationship

Effective Team Leadership

English/Spanish Bilingual

Construction Materials Knowledge

Communication Skills

Education

Bachelor’s degree preferred

Job description

Gypsum Management and Supply in Jacksonville, FL is seeking an Assistant Showroom Manager to handle walk-in and phone customers, manage counter sales, and input orders into our system. This role focuses on delivering excellent service and merchandising.

The ideal candidate has at least three years of sales experience, familiarity with purchasing and inventory, and the ability to work as part of a team. Bilingual English/Spanish is preferred; a bachelor's degree is a plus.