Assistant Showroom Manager

Gypsum Management and Supply; Jacksonville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Holidays & Vacation Days

Employee Stock Purchase Program

Job summary

A national building materials distributor is seeking an Assistant Showroom Manager in Jacksonville. You will manage retail operations with a focus on customer service, overseeing sales counter activities and customer interactions. The role requires a minimum of three years of sales experience, effective communication, and familiarity with the construction industry. Benefits include medical, 401(k), and professional growth opportunities, creating a supportive work environment.

Qualifications

• Minimum of three years of successful sales experience.
• Purchasing and inventory experience.
• Effective communication skills.
• Effective team player and leader with strong communication skills.
• Experience in and knowledge of the construction industry and building materials strongly preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Oversee orders at the sales counter and over the phone.
• Develop product knowledge to recommend solutions.
• Manage customer pick-up experience.
• Develop product knowledge to assess needs and recommend solutions to customer needs.
• Seek out new products or strategies to grow showroom sales.
• Assist in maintaining, organizing, and replenishing merchandise in store.
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness.
• Assist with inventory and quoting jobs to customers.
• Manage customer pick-up process and experience.
• Understand profit margins and create opportunities to increase sales through margin improvements or upselling additional or related products.

Skills

Sales experience

Customer relationship building

Team player

Bilingual (English/Spanish)

Bilingual English/Spanish

Education

Bachelor’s degree preferred

Job description

Assistant Showroom Manager – Gypsum Management and Supply

Join to apply for the Assistant Showroom Manager role at Gypsum Management and Supply.

Position Summary

The Assistant Showroom Manager will work in a retail capacity managing frequent interaction with walk‑in and telephone customers. The employee will be responsible for counter sales, taking customer orders and entering them into our computer system, assisting in merchandising products, and maintaining a clean and organized store. This is a customer service focused role.

Duties & Responsibilities

• Oversee the process of taking orders at the sales counter and over the phone
• Build relationships with customers
• Learn company distribution system to enter orders
• Develop product knowledge to assess needs and recommend solutions to customer needs
• Seek out new products or strategies to grow showroom sales
• Assist in maintaining, organizing, and replenishing merchandise in store
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness
• Assist with inventory and quoting jobs to customers
• Manage customer pick‑up process and experience
• Understand profit margins and create opportunities to increase sales through margin improvements or upselling additional or related products

Basic Qualifications

• Minimum of three years of successful sales experience
• Purchasing and inventory experience
• Bachelor’s degree preferred
• Effective team player and leader with strong communication skills
• Experience in and knowledge of the construction industry and building materials strongly preferred
• Bilingual in English and Spanish preferred

Core Competencies

• Strive to do the right thing by displaying trust and integrity
• Embody servant leadership principles by putting the needs of others first and valuing diverse perspectives
• Demonstrated ability to work independently and on a team, including leading, executing, and/or delegating as needed
• Establish and maintain effective working relationships across all levels of the organization
• Champion an inclusive work environment and empower others to bring their full selves to the workplace
• Ability to self‑manage, show initiative, be proactive, and drive results
• Communicate professionally, both verbally and in writing, with coworkers and customers

Physical Requirements

• Ability to remain in a stationary position approximately 50% of the time
• Frequent movement within the office to operate basic office machinery
• Ability to operate basic office machinery
• Ability to communicate effectively with team members and management to exchange accurate information

Required Cognitive Skills

• Ability to problem solve and prioritize tasks
• Ability to manage stress related to deadlines and ongoing projects
• Ability to multitask
• Ability to receive and analyze information
• Ability to quickly communicate solutions if problems occur
• Ability to demonstrate a high degree of sound judgment and initiative

Launch Your Career

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members as our greatest assets and invest in training while supporting work‑life balance.

Job Location: Colonial Materials, Inc. – Jacksonville, 351 White Street Jacksonville, NC 28546

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation DaysProfessional Growth Opportunities, Development & Training Programs