Showroom Sales Assistant – Kitchen & Bath, Windows & Doors

Koopman Lumber Co Inc; New Boston (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Training and support

Team environment

Job summary

Koopman Lumber Co Inc in Dennis, MA is seeking a friendly Showroom Sales Assistant to be the first contact for homeowners and contractors, assisting with showroom visits and calls. You will support designers and sales teams and help customers explore kitchen, bath, window, and door options.

You will help keep the showroom organized, provide literature, and identify opportunities to connect customers with additional Koopman products and services. This is a full-time on-site role.

Qualifications

• At least two years of administrative support experience.
• Strong organization and attention to detail with the ability to multitask.
• Professional verbal and written communication skills.
• Proficiency with Word, Excel, and Outlook.

Responsibilities

• Welcome showroom visitors and provide friendly, professional customer service.
• Answer incoming calls, respond to general questions, and direct inquiries to the appropriate team member.
• Gather customer contact information and project details for designers and sales teams.
• Provide product literature and introduce kitchen/bath, window, and door offerings.
• Identify opportunities to connect customers with additional Koopman products and services.
• Keep the showroom organized, presentable, and ready for customers.
• Provide administrative support and assist the design and sales teams as needed.

Skills

Customer service

Organizational skills

Communication skills

Team collaboration

Tools

Microsoft Office

Job description

Description

Location: Dennis, MA
Job Type: Full-Time
Schedule: Monday–Friday, hours to be determined, plus every other Saturday, 8:00 a.m.–noon

About the Role

Koopman Lumber is looking for a friendly, organized, and customer-focused Showroom Sales Assistant to join our Dennis showroom. If you enjoy helping people, have strong administrative skills, and take an interest in home design and remodeling, this could be a great opportunity for you.

You’ll be the first point of contact for homeowners and contractors visiting or calling our showroom. You’ll help customers feel welcome, learn about their projects, and connect them with our kitchen and bath designers or window and door sales team.

Our collaborative team takes pride in thoughtful designs, quality products, and excellent customer service—all within a bright, welcoming showroom.

What You’ll Do

• Welcome showroom visitors and provide friendly, professional customer service.
• Answer incoming calls, respond to general questions, and direct inquiries to the appropriate team member.
• Gather customer contact information and project details to help designers and salespeople prepare for follow-up conversations.
• Provide product literature and introduce customers to our kitchen and bath, window, and door offerings.
• Identify opportunities to connect customers with additional Koopman products and services that fit their projects.
• Help keep the showroom organized, presentable, and ready for customers.
• Provide administrative support, with opportunities to take on additional responsibilities supporting our design and sales teams.

What We Offer

• Competitive hourly pay based on experience.
• Medical, dental, vision, and 401(k) plans, subject to eligibility requirements and plan terms.
• Training and support to help you learn our products and processes.
• A welcoming team environment with opportunities to build your skills.

What We’re Looking For

• At least two years of administrative support experience.
• Strong organization, attention to detail, and the ability to manage multiple priorities.
• A friendly, professional manner and a genuine interest in helping customers.
• Strong verbal and written communication skills, including professional telephone etiquette.
• Proficiency with computers and Microsoft Office, including Word, Excel, and Outlook.
• Solid basic math skills.
• An interest in the building and remodeling industry; an eye for design and color is a plus.
• Ability to work independently while contributing to a collaborative team.
• Availability to work the posted schedule, including every other Saturday.

All employees must follow all Koopman company policies and procedures.