Showroom Receptionist

VP Supply Corp; City of Rochester (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Innovations by VP is seeking a friendly, organized Showroom Receptionist to be the first point of contact for clients and visitors. You will support sales and design teams and maintain a welcoming showroom environment.

The schedule is Monday-Thursday and Saturday, with Fridays and Sundays off. Hours vary by day, and the role requires professionalism in a fast-paced showroom setting.

Qualifications

• High school diploma or equivalent.
• Previous receptionist, administrative, retail, or customer service experience required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Strong customer service and hospitality mindset.
• Ability to remain calm and professional in a busy environment.
• Attention to detail and excellent follow-through.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic computer skills.
• Ability to learn customer relationship management (CRM) and scheduling software.
• Reliable, punctual, and able to work independently as well as part of a team.

Responsibilities

• Welcome clients, vendors, and visitors with a warm and professional demeanor.
• Answer and direct incoming phone calls and respond to general inquiries.
• Schedule appointments for designers and sales consultants.
• Maintain a clean, organized, and inviting showroom and reception area.
• Assist clients with check-in and notify team members of arriving appointments.
• Process incoming and outgoing mail, deliveries, and packages.
• Maintain customer records and assist with data entry in company software.
• Prepare and distribute documents, proposals, and showroom materials as needed.
• Support the sales and design teams with administrative tasks.
• Monitor showroom inventory of brochures, samples, office supplies, and refreshments.
• Assist with special events, vendor presentations, and showroom promotions.
• Perform general office duties including filing, scanning, copying, and organizing documents.
• Maintain confidentiality of customer and company information.

Skills

Verbal & written communication

Organizational skills

Multitasking

Professional appearance

Customer service

Calm under pressure

Attention to detail

Reliability

CRM learning

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM

Scheduling software

Job description

Position Summary

Innovations by VP is seeking a friendly, organized, and customer-focused Showroom Receptionist to be the first point of contact for our clients and visitors. This role is essential in creating a welcoming showroom experience while providing administrative support to the sales and design teams. The ideal candidate is professional, detail-oriented, and enjoys working in a fast-paced, customer-facing environment.

The schedule for this position would be Monday - Thursday, and Saturday. Fridays and Sundays off.

Mondays, Wednesdays, and Thursdays would be 9:00 AM - 5:00 PM.

Tuesdays would be 11:00 AM - 7:00 PM.

And Saturdays would be 9:00 AM - 3:00 PM.

Key Responsibilities

• Welcome clients, vendors, and visitors with a warm and professional demeanor.
• Answer and direct incoming phone calls and respond to general inquiries.
• Schedule appointments for designers and sales consultants.
• Maintain a clean, organized, and inviting showroom and reception area.
• Assist clients with check-in and notify team members of arriving appointments.
• Process incoming and outgoing mail, deliveries, and packages.
• Maintain customer records and assist with data entry in company software.
• Prepare and distribute documents, proposals, and showroom materials as needed.
• Support the sales and design teams with administrative tasks.
• Monitor showroom inventory of brochures, samples, office supplies, and refreshments.
• Assist with special events, vendor presentations, and showroom promotions.
• Perform general office duties including filing, scanning, copying, and organizing documents.
• Maintain confidentiality of customer and company information.

Requirements

• High school diploma or equivalent required.
• Previous receptionist, administrative, retail, or customer service experience required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Strong customer service and hospitality mindset.
• Ability to remain calm and professional in a busy environment.
• Attention to detail and excellent follow-through.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic computer skills.
• Ability to learn customer relationship management (CRM) and scheduling software.
• Reliable, punctual, and able to work independently as well as part of a team.

Preferred Skills

• Experience working in a design, home improvement, construction, or luxury retail showroom.

Salary Description

$19.00 - $20.00