Showroom Reception & Customer Care Specialist

Sam Pack's Five Star Ford of Lewisville; Lewisville (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability insurance

401(k)

Life insurance

Paid vacation

Employee discount on cars, parts, and

Job summary

Sam Pack's Five Star Ford of Lewisville is seeking a friendly, professional Administrative Assistant to greet customers, direct them to the right department, and manage phone inquiries at our Lewisville showroom. The role requires a neat appearance, strong communication, and a service-oriented attitude.

The ideal candidate has 1–2 years of related experience, can handle multiple tasks, and works well in a team to support sales and service teams.

Qualifications

• 1–2 years related experience
• Ability to read and comprehend simple instructions, memos
• Ability to write simple correspondence
• Professional appearance and demeanor
• Strong communication and telephone etiquette

Responsibilities

• Greets showroom customers and determines the nature of their visit
• Directs customers to the correct department and introduces them to a salesperson
• Answers incoming phone calls and routes to the appropriate department
• Maintains professional and friendly communication with customers and visitors
• Types memos, correspondence, reports, and other documents
• Maintains a professional appearance

Skills

Greeting customers

Phone etiquette

Communication

Professional appearance

Teamwork

Time management

Problem solving

Education

1–2 years related experience

Job description

Sam Pack's Five Star Ford of Lewisville is seeking a friendly, professional Administrative Assistant to greet customers, direct them to the right department, and manage phone inquiries at our Lewisville showroom. The role requires a neat appearance, strong communication, and a service-oriented attitude.

The ideal candidate has 1–2 years of related experience, can handle multiple tasks, and works well in a team to support sales and service teams.