Wholesale Auto Parts Counter Specialist

Sam Pack's Five Star Ford of Lewisville; Lewisville (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts on parts and خدمات

Career growth opportunities within the

Job summary

Sam Pack's Five Star Ford of Lewisville is seeking a knowledgeable Parts Counterperson Wholesale to join our expanding Parts Department. The ideal candidate will assist wholesale customers with parts inquiries, quotes, and orders, delivering exceptional service in a fast-paced environment.

You will leverage automotive parts knowledge, CDK catalog proficiency, and strong communication to maintain relationships with body shops and wholesale clients while supporting timely deliveries and accurate

Qualifications

• Automotive parts experience in wholesale or dealership setting.
• Strong understanding of OEM parts catalog systems (CDK).
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to lift/move heavy parts when necessary.
• Must be willing to submit to a drug screen prior to employment.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist wholesale customers by phone, email, and in person with parts look-up and orders.
• Provide accurate parts quotes, availability, and pricing information.
• Process orders quickly and correctly using the dealership’s parts management system.
• Maintain strong relationships with body shops, independent repair facilities, and other wholesale clients.
• Coordinate with drivers and delivery team to ensure timely deliveries.
• Advise customers on substitutions, backorders, and alternative parts when needed.
• Maintain product knowledge of OEM parts and accessories.
• Work collaboratively with Parts Manager and team to meet department sales goals.
• Keep work area organized and ensure proper handling of parts inventory.

Skills

Automotive parts knowledge

Customer service

Communication skills

Multitasking

Attention to detail

Heavy parts handling

Drug screen willingness

Valid driver’s license

Tools

CDK Parts Catalog

Job description

Sam Pack's Five Star Ford of Lewisville is seeking a knowledgeable Parts Counterperson Wholesale to join our expanding Parts Department. The ideal candidate will assist wholesale customers with parts inquiries, quotes, and orders, delivering exceptional service in a fast-paced environment.

You will leverage automotive parts knowledge, CDK catalog proficiency, and strong communication to maintain relationships with body shops and wholesale clients while supporting timely deliveries and accurate