Showroom Operations & Customer Experience Lead

MP RPO; Vineyard Haven (MA); On-site; USD 34,440 - 41,328; Full time

Job summary

MP RPO in Vineyard Haven, MA is seeking a highly organized Showroom Coordinator to support daily showroom operations in a fast-paced appliance sales environment. You will balance administrative tasks with hands-on floor coordination, delivering a high-quality customer experience.

The role focuses on merchandising, showroom flow, pricing accuracy, and cross-department collaboration, with a strong emphasis on customer service and operational efficiency.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• Minimum 3+ years in sales support, showroom coordination, retail operations, or inventory roles.
• Experience supporting multiple staff or coordinating workflows.

Responsibilities

• Sales & Showroom Operations: maintain merchandising and organize the sales floor.
• Customer Experience: greet walk-ins, manage calls, route inquiries.
• Pricing & Inventory Support: maintain electronic pricing tags and pricing accuracy.
• Daily Financial & Administrative Tasks: end-of-day reconciliation and deposits.
• Sales Staff Support: oversee showroom duties and assist cross-department coordination.
• Additional duties as needed.

Skills

Organizational skills

Multitasking

Communication

Customer service

Cross-functional collaboration

Project coordination

Education

Bachelor's degree in Business Administration or related field

Job description

MP RPO in Vineyard Haven, MA is seeking a highly organized Showroom Coordinator to support daily showroom operations in a fast-paced appliance sales environment. You will balance administrative tasks with hands-on floor coordination, delivering a high-quality customer experience.

The role focuses on merchandising, showroom flow, pricing accuracy, and cross-department collaboration, with a strong emphasis on customer service and operational efficiency.