Showroom Manager — Lead Sales, Design & Trade Partners

Msisurfaces; Sun Valley (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company matching

Paid Time Off

Tuition Reimbursement

Life Insurance

Short Term and Long Term Disability

Bonuses or commissions opportunities

Job summary

MSI, a leading flooring and surfaces provider, seeks a Showroom Manager in California to oversee daily operations and drive sales. You will lead a small team, coach showroom consultants, and ensure displays reflect current products while delivering exceptional customer experiences for homeowners, designers, and contractors.

The role requires 3+ years in showroom or sales management, strong leadership, CRM experience, and a passion for interior design.

Qualifications

• Bachelor’s degree preferred.
• 3+ years in retail, showroom, or sales management.
• Strong leadership, coaching, and communication skills.
• Proven ability to drive sales while delivering customer service.
• Ability to manage multiple projects and use CRM/POS systems.

Responsibilities

• Oversee day-to-day showroom operations to keep it clean, organized, and visually appealing.
• Lead, coach, and develop showroom consultants and support staff.
• Drive showroom sales by identifying customer needs and recommending flooring and related products.
• Coordinate customer appointments from concept to completion and maintain displays.
• Collaborate with warehouse and inside sales to ensure seamless service.
• Monitor performance, inventory levels, and operational efficiency.
• Resolve customer concerns promptly and professionally.

Skills

Leadership

Sales

Customer service

Team management

Merchandising

CRM

Interior design

Education

Bachelor's degree

Tools

CRM systems

Microsoft Office

Point-of-Sale software

Job description

MSI, a leading flooring and surfaces provider, seeks a Showroom Manager in California to oversee daily operations and drive sales. You will lead a small team, coach showroom consultants, and ensure displays reflect current products while delivering exceptional customer experiences for homeowners, designers, and contractors.

The role requires 3+ years in showroom or sales management, strong leadership, CRM experience, and a passion for interior design.